Name: Patagonia Health
Brand: Patagonia Health, Inc
SKU: 68925f603b593d162cbdacec
Rating: 4 (71 reviews)

Overview of Patagonia Health Software Company

Patagonia Health Inc. is a privately held health tech company based in Cary, North Carolina, USA, specializing in Electronic Health Records (EHR), Practice Management, and Medical Billing solutions. It serves public health, behavioral health, and mental health organizations across the United States.

Founding and Growth

Founded: 2008 by Ashok Mathur, inspired during a trip to the Patagonia Mountains.
Growth: The company has grown steadily, now serving over 60 million lives across 38+ states.
Employees: Approximately 55 staff members, with a focus on healthcare IT, engineering, and customer service.
Revenue: Estimated between $1M–$5M annually.

Funding and Valuation

Total Funding Raised: Around $200K, including:
- $40K from NC Idea Accelerator (2010)
- $160K in conventional debt (2011)

Product Offerings and Features

Patagonia Health offers a cloud-based, integrated platform with the following modules:

Electronic Health Records (EHR): Customizable templates, charting, e-prescribing, decision support.
Practice Management: Appointment scheduling, patient portals, reporting.
Medical Billing: Claims management, insurance verification, payment processing.
Interoperability: HL7, CCDA, USCDI v1, Carequality network integration.
Security: HIPAA, HITRUST, ONC, and Cures Act certified.

Acquisitions and Product Expansion

The company focuses on organic growth and feature expansion through customer feedback and agile development.

Patagonia Health AI and New Features

Recent innovations include:

Custom Forms App: For specialized programs like case management.
Contactless Patient Experience App: Enables self-scheduling, digital check-ins, and mobile payments.
Time and Effort Tracking App: HIPAA-compliant tool for workforce management.
Automatic Updates: Every 6 weeks, with training resources and summaries.

Company Culture and Values

Patagonia Health fosters a culture of:

Trust: Integrity and transparency with clients.
Care: Focused on improving community health outcomes.
Collaboration: Strong partnerships with clients and internal teams.
Agility: Fast iteration and responsiveness to user needs.
Fun: Team-building events and volunteer opportunities.

The company is a Certified NC Minority-Owned Business and emphasizes diversity and inclusion.

User Base and Community

Primary Users: Public health departments, behavioral health agencies, FQHCs, and community health centers.
User Engagement:
- Statewide User Groups: In-person events for training, feedback, and collaboration.
- Customer Support: 100% U.S.-based, with dedicated account managers and clinical directors.
- Retention Rate: 98%, reflecting strong customer satisfaction.

Patagonia Health

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