Packhelp
By Packhelp
Packhelp operates as a tech-enabled B2B marketplace that connects businesses with packaging suppliers, offering personalized and sustainable packaging solutions. Founded in 2015, it has become one of Europe’s leading custom packaging providers, serving over 80,000 customers in more than 30 markets. Its platform simplifies the design and ordering process, making custom packaging accessible to small businesses while also catering to enterprise clients.
Packhelp was founded in 2015 by Wojciech Sadowski, Maciej Zajac, Maciej Wozniczko, Konrad Kwiatkowski, Patryk Kabaj, and Arkadiusz Wasilonek. The company launched its custom packaging design platform in 2016 and has since experienced rapid growth. Fueled by the e-commerce boom and demand for branded packaging, Packhelp has scaled significantly, producing over 50 million pieces of packaging to date. It was named Central Europe’s fastest-growing tech company in Deloitte’s Technology Fast 50 ranking.
Packhelp has raised €52 million (~$60 million) across multiple funding rounds:
Series A (2019): $10 million
Series B (2021): €40 million (~$45.6 million), led by InfraVia Growth with participation from PortfoLion, FJ Labs, and others.
The Series B round marked one of the largest funding events for a Polish startup at this stage. As of November 2021, Packhelp's valuation was estimated between $176 million and $264 million.
Packhelp offers a wide range of customizable packaging products:
Mailer Boxes: Suitable for shipping and branding.
Product Boxes: Designed for retail displays.
Biodegradable Mailers & Kraft Tapes: Eco-friendly options.
Custom Inserts & Tubes: For specialized needs.
Its platform features an online editor (Packhelp Studio) that allows users to design packaging without requiring advanced design skills. The editor includes templates, fonts, and patterns to streamline the process. For larger businesses, Packhelp Plus provides tailored solutions with features like instant quotes, bespoke sizes, and expert consultations.
Packhelp has focused on expanding its product lineup to meet diverse customer needs. It plans to introduce a SaaS product aimed at enterprise companies with in-house packaging operations. This offering will include tools for supply chain optimization and carbon footprint measurement.
Recent updates include:
Enhanced sustainability options: Over 65% of its products are made from recycled materials, with 92% being recyclable.
Localized operations: Establishing regional hubs to improve delivery times and reduce emissions.
Sustainability is central to Packhelp’s mission. The company prioritizes eco-friendly practices by using FSC-certified materials and working with European manufacturers to minimize freight emissions. It also emphasizes accessibility by offering low minimum order quantities (starting at 30 pieces), making custom packaging affordable for small businesses.
Packhelp serves a diverse clientele ranging from small businesses (70% of its customer base) to mid-market and enterprise clients (30%). Notable customers include global brands like H&M, Uber Eats, Hims, Copenhagen Grooming, and Ava & May. Its user-friendly platform has attracted startups, e-commerce brands, retailers, and agencies looking for scalable packaging solutions.
In summary, Packhelp has positioned itself as an innovative leader in the custom packaging industry by combining technology-driven solutions with a strong commitment to sustainability. Its ability to cater to both small businesses and large enterprises makes it a versatile player in the market. With significant funding and plans for international expansion, Packhelp is poised for continued growth in the coming years.
