OnSolve is a critical event management (CEM) provider specializing in risk intelligence, critical communications, and incident management. Its platform empowers businesses, governments, and organizations to anticipate and respond to crises effectively. Founded in 1998 (formerly known as Emergency Communications Network, Inc.), OnSolve's solutions are widely adopted by enterprises, SMBs, and public institutions to safeguard people and assets.
OnSolve's history began with a focus on emergency communications. Over the years, it evolved through strategic acquisitions and innovation, developing into a comprehensive CEM platform. It is headquartered in Alpharetta, Georgia, with approximately 400 employees operating globally.
One Call Now, a flagship product of OnSolve, is a mass notification system designed for small to large organizations. It offers features such as:
Multi-channel communications (voice, text, email).
Customizable messaging for diverse needs.
Automated alerts for emergencies or routine updates.
Integration with existing workflows to ensure efficient communication.
The broader OnSolve platform leverages AI to provide real-time risk intelligence and incident management capabilities. This integration supports decision-making during critical events.
OnSolve has expanded its capabilities through acquisitions, including MIR3, Inc. (2016) and SWN Communications (2017), strengthening its mass notification and emergency communication technologies. Its integration with GardaWorld’s Crisis24 platform is expected to further enhance its AI-driven risk management and mass communication solutions.
Recent updates emphasize the use of AI for proactive threat detection and streamlined incident management. These advancements aim to improve response times and mitigate risks during crises.
OnSolve emphasizes resilience, innovation, and customer safety. As part of GardaWorld, it benefits from a corporate culture that prioritizes vigilance, integrity, and client trust.
OnSolve serves a diverse range of industries, including government, education, healthcare, and businesses of all sizes. Its tools are deployed globally, assisting thousands of organizations in protecting their communities and operations.
