Visit the Octoparse website, download the installer, unzip the file, and run the setup (.exe or .msi) to install the software.
Sign up for a free account or log in with Google/Microsoft credentials.
Paste the target URL into Octoparse’s search bar and use the auto-detection feature to identify extractable data fields.
Modify detected fields, add pagination, set up proxies, and configure advanced options like CAPTCHA solving or AJAX handling.
Preview and test workflows using drag-and-drop adjustments to ensure accuracy before running the task.
Execute tasks locally for quick runs or use cloud servers for 24/7 scraping with concurrent task support.
Octoparse can be customized to fit specific business needs through its versatile features and enterprise-level solutions. Here are the key data points:
Visual Workflow Designer: Build custom scrapers using a no-code, drag-and-drop interface tailored to specific data extraction requirements.
Prebuilt Templates: Access hundreds of templates for popular websites, which can be modified to meet unique business needs.
Configurable Scraping Rules: Adjust scraping workflows to handle dynamic content, AJAX loading, infinite scrolling, dropdown menus, and hover interactions.
Custom Scheduling: Automate data collection at flexible intervals (e.g., hourly, daily) to align with operational timelines.
Cloud Resources: Scale up cloud processors and agent seats for high-volume scraping tasks under the Enterprise Plan.
Dedicated Success Manager: Enterprise clients receive personalized guidance to tailor Octoparse’s features to their specific goals.
Team Collaboration: Add multiple users with role-based access for collaborative projects in a secure environment.
API Integration: Use OpenAPI to integrate scraped data into existing systems or workflows automatically.
Custom Data Formats: Export data in formats like CSV, JSON, XML, or Excel for seamless integration into business intelligence tools.
Proxy and CAPTCHA Support: Customize proxy settings and enable CAPTCHA solving for uninterrupted scraping of protected websites.
Octoparse does not charge setup fees, but there are additional costs associated with its services and features beyond the subscription plans. Here are the key details:
Custom-built crawlers start at $399, tailored to specific requirements for data extraction.
Fully managed data scraping and processing services start at $999, where Octoparse’s team handles all aspects of data collection.
Add-on credits are non-refundable and can only be used for specific features within Octoparse.
Transaction fees (approx. 5%) apply for refunds processed via PayPal or credit cards.
Pricing for enterprise-level plans is customized based on scale and requirements, including advanced resources and dedicated support.
Octoparse offers robust training and support options to help new users get started with web scraping effectively:
Onboarding Tutorials: Step-by-step guides and videos walk users through the basics of Octoparse, including its interface, template tasks, and custom task creation.
Hello World Practice Center: Provides test sites for hands-on practice with scraping workflows, covering e-commerce, news articles, and table content.
Webinars: Regular training sessions, such as "Parse with Octoparse in 3 Minutes," teach users how to set up and optimize scraping tasks.
Beginner's Guide: Comprehensive resources designed for first-time users to master essential features.
Case Tutorials: Detailed guides on scraping specific websites or handling complex scenarios like AJAX loading and CAPTCHA solving.
Help Center: A comprehensive library of articles and FAQs covering troubleshooting, advanced configurations, and best practices.
Email Support: Available for Standard and Professional Plan users, providing detailed answers within hours or up to two days based on workload.
Live Chat Support: Exclusive to Enterprise Plan customers for immediate assistance.
Octoparse implements several security measures to protect user data and ensure compliance with industry standards. Key measures include:
Encryption in Transit: Data transmission is secured using SSL/TLS protocols to prevent unauthorized interception during communication.
Data Access Control: Octoparse ensures that only authorized users can access specific data fields, preventing unauthorized reading, copying, or modification.
Data Transfer Control: During electronic transmission or storage, Octoparse verifies target entities and ensures data cannot be accessed or altered without authorization.
Logical Access Control: Prevents unauthorized use of data processing systems by requiring login credentials and permissions.
Physical Access Control: Protects data processing systems from unauthorized physical access through secure environments audited for SOC 2 Type II and ISO 27001 compliance.
Audit Trails: Tracks and documents who accessed, modified, or removed data to ensure accountability.
Anti-Scraping Protections: Implements IP rotation, proxy servers, CAPTCHA solving, and user-agent switching to bypass website blocks securely.
Adheres to GDPR, SOC 2 Type II, and ISO 27001 certifications for data protection and privacy.
Provides a Data Processing Agreement (DPA) outlining roles as a processor under customer instructions.
Octoparse's policies on data ownership and portability are outlined in its Terms of Service and Data Processing Agreement. Below are the key points:
User Ownership: Octoparse explicitly states that users retain all rights, title, and interest in their User Data, including intellectual property rights.
Limited Usage by Octoparse: By submitting User Data, users grant Octoparse the necessary rights to process the data for providing its services. Octoparse may analyze and use anonymized or aggregated data derived from User Data for improving or marketing its services but does not have the right to sublicense or resell User Data.
Responsibility for Compliance: Users are solely responsible for ensuring their data complies with applicable laws, including privacy regulations, and for obtaining necessary consents.
Data Retrieval: Upon termination or expiration of the agreement, users can instruct Octoparse to return or delete their data. Any costs associated with the return or deletion of data are borne by the user.
Deletion of Personal Data: Octoparse commits to deleting all personal data after termination unless technical constraints prevent it. In such cases, measures will be applied to block further processing.
Octoparse provides flexible terms for scaling its services up or down to meet organizational needs, as outlined in its subscription and pricing policies. Here are the key points:
Plan Upgrades: Users can upgrade their subscription plans at any time to access additional features or higher capacities. Octoparse offers multiple plans, including Standard, Professional, and customizable Enterprise plans, to cater to varying levels of data extraction needs.
The Enterprise plan is designed for large-scale requirements, offering features like high-capacity cloud solutions and advanced training.
Concurrent Processes: Higher-tier plans allow more concurrent cloud processes, enabling organizations to scale their data extraction tasks efficiently.
Custom Solutions: For businesses with unique or extensive needs, Octoparse provides tailored Enterprise options that include priority support and advanced training.
Plan Downgrades or Cancellations: Users can downgrade their plans or cancel their subscriptions directly through the User Center on the Octoparse website. The account will retain access to paid features until the current billing period ends, after which it will revert to the free version.
Flexible Billing Options: Subscriptions are available on monthly, quarterly, or annual billing cycles, allowing users to choose a plan that aligns with their current budget and usage needs. Annual subscriptions offer cost savings compared to monthly billing.
No Refunds for Unused Periods: If a user cancels a subscription mid-cycle, there are no refunds for the remaining period, but access continues until the end of the paid term.
Octoparse terms and conditions for contract renewal and cancellation are detailed across its subscription policies, billing practices, and data processing agreements. Below are the key points:
Automatic Renewal:
Subscriptions are automatically renewed at the chosen frequency (monthly, quarterly, or yearly) unless canceled in advance.
Renewal charges are applied to the payment method on file without further authorization unless required by law.
For annual subscriptions, users must provide 30 days' notice before the renewal date to cancel their subscription.
For monthly subscriptions, users must provide 7 days' notice before the renewal date to cancel.
Price Adjustments:
Octoparse reserves the right to change subscription fees or terms with prior notice (at least 14 days for fee changes)
Users who do not agree with the fee changes can cancel their subscriptions before the new pricing takes effect.
Cancellation Process:
Users can cancel their subscription through the "User Center" on Octoparse's website by selecting "Plan & Subscription" and following on-screen instructions.
Cancellation stops recurring payments, but users retain access to paid features until the end of the current billing period.
Refund Policy:
A 5-day refund policy applies to new purchases, excluding subscriptions following a trial period. Refund requests must be made within 5 days of purchase.
Refunds for annual plans are calculated based on the monthly rate for the used periods, with transaction fees deducted (approximately 5%).
Prepaid but unused fees may be refunded upon termination in certain cases, such as disputes or mutual agreement under the Data Processing Agreement.
No Refunds for Mid-Term Cancellation:
If a subscription is canceled mid-cycle, no refunds are provided for unused periods. Users retain access until the subscription term ends.
Termination by Octoparse:
Octoparse may terminate subscriptions for cause, such as chargebacks or violations of terms. Termination is effective immediately upon notification.
Octoparse complies with several key data protection and privacy standards, particularly focusing on the General Data Protection Regulation (GDPR) and international data transfer mechanisms. Below are the compliance-related details:
EU-U.S. Privacy Shield Framework: Octoparse has certified compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, which provide safeguards for transferring personal data from the EU to the U.S. This certification ensures compliance with Article 46 of GDPR for international data transfers.
Standard Contractual Clauses: Octoparse uses Standard Contractual Clauses for data transfers to countries outside the EEA that do not have an adequate level of protection as recognized by the European Commission.
Sub-Processor Management: Octoparse ensures that any sub-processors it engages meet the same compliance obligations under its DPA. Customers are notified of new sub-processors and can object based on reasonable grounds related to data protection risks.
Customer Responsibility: While Octoparse provides secure processing mechanisms, it emphasizes that users are responsible for ensuring their scraping activities comply with applicable laws, including GDPR and other regional regulations.
Octoparse
By Octopus Data Inc
