The implementation process for NordLayer software typically involves several key steps, and the duration can vary based on the organization's size and specific needs.
First, the initial setup includes configuring the NordLayer dashboard, setting up security policies, and integrating with existing systems. This step can be completed quickly, often within 15 minutes for a basic setup. User onboarding follows, where users are added to the system and assigned roles and permissions.
For organizations that require a thorough evaluation, a proof of concept (POC) or trial phase is conducted. This phase usually lasts 1-2 weeks and involves testing the solution with a limited number of users to ensure it meets the organization's requirements.
Once testing is successful, the solution is rolled out to the entire organization. This full deployment includes installing the software across all devices and ensuring all users are onboarded. Training sessions are provided to help employees familiarize themselves with the new system and its features.
Ongoing management involves continuous monitoring of the network for security threats and providing support to users. Regular updates and maintenance are also part of this phase.
For urgent needs, the entire setup and onboarding process can be completed in as little as 15 minutes. However, a more detailed evaluation and testing phase typically takes 1-2 weeks. For comprehensive implementations, including legal and compliance checks, the process can take longer, depending on the complexity of the organization's requirements.
NordLayer's flexibility allows it to be implemented quickly for urgent needs or more thoroughly for organizations requiring detailed evaluations and customizations. If you have any more questions or need further details, feel free to ask!
NordLayer can be customized to fit specific business needs. The software offers several plans—Lite, Core, Premium, and Enterprise—each designed to address different levels of security and network access requirements. The Enterprise plan, in particular, is highly customizable and can be tailored to meet the unique needs of large organizations. This plan allows businesses to work with NordLayer specialists to create a bespoke solution that integrates seamlessly with their existing infrastructure and addresses specific security challenges.
NordLayer also supports integration with popular Identity and Access Management (IAM) providers like Okta, Google Workspace, and Azure AD, allowing businesses to maintain their existing user management systems while enhancing security. Additionally, features such as Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), and Firewall as a Service (FWaaS) can be configured to match the specific security policies and requirements of the organization.
NordLayer's pricing structure includes several additional costs beyond the basic subscription fees:
Dedicated Server with Fixed IP: For plans that require a dedicated server with a fixed IP address, there is an additional charge of $40 per month.
User Licenses: Additional user licenses can be added at any time, with charges prorated based on the initial contract.
Custom Plans: For large organizations opting for the Enterprise plan, pricing is customized based on specific requirements, which may include additional costs for tailored solutions.
Support and Maintenance: All plans include 24/7 technical support via live chat and email. Higher-tier plans may also include a dedicated account manager and technical solution architect.
NordLayer provides comprehensive training and support to ensure new users can effectively utilize their software. The support includes:
Help Center: A detailed online help center with extensive documentation covering everything from getting started to advanced features. This includes step-by-step guides, FAQs, and troubleshooting tips.
Onboarding Assistance: New users receive onboarding support, which includes setting up the NordLayer dashboard, configuring security policies, and integrating with existing systems.
Training Sessions: NordLayer offers training sessions for employees to help them understand and use the platform effectively. These sessions can be customized based on the organization's needs.
24/7 Technical Support: Users have access to 24/7 technical support via live chat and email. Higher-tier plans may also include a dedicated account manager and technical solution architect.
User Guides: Comprehensive user guides are available to help members install and configure the NordLayer app on their devices, log in using Single Sign-On (SSO), and connect to secure networks.
NordLayer employs a variety of robust security measures to protect data:
Regular Security Audits: Conducts regular security audits and assessments to identify and mitigate potential vulnerabilities.
These measures collectively ensure that NordLayer provides a secure environment for business data, protecting it from unauthorized access and potential breaches
NordLayer releases updates regularly to enhance security, add new features, and improve overall performance. These updates are managed systematically across all supported platforms, including Windows, macOS, iOS, Android, and Linux. For example, recent updates have included new features like Download Protection for Windows and enhanced subnet management for the Control Panel.
Updates are typically rolled out every few months, with minor updates and bug fixes occurring more frequently. Each update is accompanied by detailed release notes that outline the changes, new features, and any bug fixes. This ensures that users are well-informed about the improvements and can take full advantage of the new capabilities.
NordLayer places a strong emphasis on data ownership and portability, ensuring that businesses retain full control over their data. The policy includes several key aspects:
Data Ownership: Businesses own their data and have full control over how it is managed and accessed. NordLayer does not claim ownership of any data processed through its services.
Data Portability: NordLayer supports data portability, allowing businesses to export their data in a structured, commonly used, and machine-readable format. This ensures that businesses can easily transfer their data to other systems or services if needed.
Compliance and Security: NordLayer adheres to stringent security standards, including ISO/IEC 27001:2022 certification and SOC 2 Type 2 compliance. These certifications ensure that data is managed securely and in compliance with global standards.
Access Control: Businesses can set granular access permissions and policy enforcement to ensure that only authorized users can access sensitive data. This includes features like IP allowlisting and multi-factor authentication.
NordLayer offers flexible terms for scaling up or down to accommodate changing organizational needs. You can add or remove user accounts and server licenses as required. Charges for additional licenses are prorated based on your initial contract, ensuring you only pay for what you use. To upscale, you can log into the NordLayer Control Panel and adjust the number of member or server licenses. If you need to reduce the number of licenses, you can contact your Account Manager or the 24/7 customer support team for assistance.
NordLayer's terms for contract renewal and cancellation are straightforward. Contracts are typically set to auto-renew at the end of the billing cycle unless you choose to disable this feature. To cancel your subscription, you can log into the NordLayer Control Panel and select the option to cancel your subscription. This will end your subscription on the current expiration date, and you will have access to the service until that date. After your subscription expires, there is a 7-day grace period during which you can resubscribe and regain access to your previous configurations. If you need to cancel immediately, this will revoke access to your account and any configurations created in the Control Panel.
NordLayer meets several key compliance standards to ensure the security and integrity of business data:
AES-256 Encryption: Utilizes military-grade encryption to protect data during transmission and storage.
These compliance standards demonstrate NordLayer's commitment to maintaining high levels of security and data protection.
