MIR-RT

• Project Planning & Kickoff
  • Assigning a dedicated project manager to guide the transition

  • Clarifying the organization’s goals, project scope, and schedule

• Data Migration
  • Transferring existing records from legacy systems (e.g., spreadsheets or databases)

  • Organizing and validating data to align with MIR-RT's system architecture

• System Configuration
  • Customizing modules and interface settings to reflect operational needs

  • Integrating MIR-RT with telematics, fuel tracking, and accounting platforms

• Training
  • Conducting training sessions for technicians, managers, and administrative staff

  • Offering ongoing education through tutorials and support materials

• Go-Live & Support
  • Running system tests before final launch

  • Providing long-term support, updates, and performance optimization

Implementation Timeline

• The full rollout usually spans several months depending on organization size and system complexity.

• A realistic timeframe tends to be 3 to 9 months, with variables including training depth, custom module development, and integration needs.

MIR-RT is designed to be highly adaptable, making it suitable for fleets of all sizes across different industries. Here are the key customization features:

• Modular Structure: Includes over 18 modules that can be tailored, covering work orders, preventive maintenance, inventory, tire tracking, fuel consumption, warranties, and more.

• Role-Specific Interfaces: Custom dashboards for technicians, fleet managers, and administrators; each tailored to workflow and access needs.

• Third-Party Integrations: Compatible with a wide range of systems, including accounting tools like Sage or QuickBooks, telematics platforms, fuel card providers, and dispatch software.

• Reports & KPIs: Over 100 customizable reports and performance indicators—users can choose formats, data ranges, and insights relevant to their operations.

• Mobile Apps: Specialized mobile solutions like MIRMobile for service tracking, MIRCheck for inspections, and MIRNote for hands-free data capture via voice.

• Mechanic Mode: Provides a streamlined interface for technicians to initiate tasks, view equipment history, and automate work orders.

• Warranty Tracking: Custom workflows support tracking warranty eligibility, generating claims, and managing supplier-specific documentation.

• Multi-Garage Management: Supports location-specific inventory, labor tracking, and scheduling across multiple branches.

MIR-RT’s pricing structure varies based on the scale and complexity of your fleet operations, but here are the main components to consider:

• Setup Fees: Smaller businesses might expect initial fees ranging from $1,000 to $5,000, while mid-sized organizations could see costs between $5,000 and $20,000. Large enterprises may invest upwards of $50,000, especially if advanced integrations and custom configurations are involved.
• Monthly & Annual Costs: For basic use, monthly fees might hover around $400 for a small fleet. Mid-sized fleets can expect something closer to $3,500 per month, while large organizations may spend up to $30,000 monthly. This translates to roughly $4,000, $35,000, and $300,000 annually for small, mid-sized, and large fleets respectively.

• Licensing: Typically priced at about $50 per user per month or around $500 annually per user, depending on the licensing model chosen.

• Support & Maintenance: Core support is often bundled with the software, but enhanced services—like after-hours assistance, priority troubleshooting, or dedicated account reps—may come with an added fee.

• Training: Optional remote or on-site training programs are available. These can be included in premium packages or priced separately depending on depth and duration.

• Server Infrastructure: If your organization opts for on-premise deployment rather than cloud hosting, you'll need to budget for hardware, IT personnel, and long-term server maintenance.

MIR-RT offers a robust onboarding experience tailored to different learning styles and operational needs:

• Dedicated Project Manager: Guides your team through setup, configuration, and go-live.

• On-Site & Remote Training: Trainers can visit your location or conduct sessions via video conferencing.

• Interactive Help Guide: Pressing F1 within the software opens a module-specific help window.

• Continuing Education: Ongoing training programs are available to refresh skills or onboard new staff.

• Multilingual Support: Services and documentation are available in English and French.

• Responsive Technical Support: Known for short wait times and knowledgeable staff who assist with troubleshooting and optimization.

MIR-RT takes data protection seriously, with several layers of security built into the platform:

• Access Control: Each user must log in with a personal password. Permissions can be customized to restrict access to specific modules or actions.

• Data Validation: Incoming data (e.g., from telematics or accounting systems) is verified before integration.

• Encryption & Backup: Sensitive data is encrypted during transmission and stored securely. Regular backups help ensure recovery in case of system failure.

• Audit Trails: Activities within the system are logged to support compliance and traceability.

• Server Options: Businesses can choose between cloud-based or on-premise hosting, with the latter requiring internal IT safeguards.

MIR-RT is actively maintained and improved through regular updates:

• Scheduled Releases: Updates are rolled out periodically to introduce new features, improve performance, and patch vulnerabilities.

• User Feedback Loop: Enhancements are often based on customer suggestions and evolving industry standards.

• Update Management: For cloud users, updates are typically automatic. On-premise users may need to coordinate with DataDis support for installation.

• Compatibility Assurance: Updates are tested to ensure smooth integration with existing modules and third-party systems.

• You Own Your Data: Organizations retain full ownership of their data within MIR-RT. Whether hosted on-premise or via SaaS, the data remains under your control.

• Import/Export Tools: MIR-RT includes built-in modules that allow users to import data from legacy systems and export reports or datasets in spreadsheet formats like Excel or CSV.

• Portability Support: If transitioning to another system, your data can be extracted in structured formats. This ensures continuity and avoids vendor lock-in.

• Security & Access Control: Each user has a unique login, and permissions can be customized to restrict access to sensitive data. Audit trails help track changes and maintain accountability.

MIR-RT is designed to grow (or shrink) with your organization:

• License Flexibility: You only need licenses for users actively working in the system. For example, if seven people need simultaneous access, you’ll need seven licenses—regardless of total staff size.

• Modular Expansion: You can start with core modules (e.g., work orders, inventory) and add others like warranty tracking, tire management, or leasing as your needs evolve.

• Multi-Site Support: For growing fleets, MIR-RT supports multiple garages or branches with location-specific settings.

• Custom Configuration: As operations change, modules and workflows can be reconfigured without needing a full system overhaul.

• Training & Support: DataDis offers ongoing training and technical support to help teams adapt as the system scales.

MIR-RT contracts typically follow a subscription-based model, and here are the key considerations:

• Renewal Structure
  • Contracts may include automatic renewal clauses, often renewing for the same term unless canceled in advance.

  • Renewal decisions are usually made annually, with pricing and service terms remaining consistent unless renegotiated.

• Cancellation Process
  • Cancellation requires written notice, typically 30 days before the renewal date.
  • Notices can be sent via email, certified mail, or through the customer portal.

  • Failure to cancel within the notice window may result in automatic renewal and continued billing.

• Early Termination
  • May incur penalties or fees, especially if the contract was financed over a multi-year period (e.g., 24, 36, or 48 months).

  • Businesses are advised to review their contract for specific clauses related to early termination.

• Data Transfer & Access
  • Upon cancellation, users can request data export in formats like Excel or CSV.

  • Access to the system is revoked once the cancellation is confirmed, and support services are discontinued.

• Financial Settlement

  • Any outstanding payments or financing agreements must be settled before termination is finalized.

• Confirmation
  • DataDis provides a formal confirmation once cancellation is processed and access is disabled.

MIR-RT is designed to support regulatory and operational compliance across fleet maintenance environments:

• Safety & Inspection Compliance
  • Helps organizations meet DOT, FMCSA, and CSA standards by automating preventive maintenance and inspection tracking.

  • Supports documentation for brake inspections, tire condition, and fluid levels.

• Audit & Traceability
  • Maintains audit trails for work orders, inventory usage, and technician activity.

  • Facilitates compliance with internal policies and external audits.

• Data Security
  • Implements access control, password protection, and user-level permissions.

  • Offers on-premise or cloud hosting, allowing businesses to apply their own IT security protocols.

• Environmental & Warranty Compliance
  • Tracks warranty eligibility and automates claims, helping meet manufacturer and supplier standards.

  • Supports documentation for environmental compliance related to fluid disposal and emissions.

• Integration with Regulatory Systems
  • Compatible with accounting and fuel systems that may be subject to IFRS 9, Basel II/III, or other financial reporting standards.