MasterControl Asset Excellence (formerly Qualer)
By Qualer
MasterControl Inc. is a leading provider of cloud-based quality and manufacturing software solutions, primarily serving life sciences and other regulated industries. Its mission is to help organizations bring life-changing products to market faster by digitizing and automating quality and compliance processes. The company’s flagship offerings include Quality Excellence, Manufacturing Excellence, and Asset Excellence, which together form a comprehensive platform for managing product lifecycle, compliance, and operational efficiency.
Founded in 1993 under the name Document Control Systems, MasterControl has grown organically for nearly three decades before taking on external funding. Headquartered in Salt Lake City, Utah, the company has expanded globally, serving over 1,100 customers including major players like Pfizer, Thermo Fisher Scientific, and Cochlear. Its growth has been driven by a strong focus on regulated industries, particularly pharmaceuticals, medical devices, and biotech.
In November 2022, MasterControl raised its first-ever funding round—a $150 million Series A led by Sixth Street Growth. This round valued the company at $1.3 billion, marking its entry into the unicorn club. Prior to this, MasterControl was entirely bootstrapped, achieving over $100 million in annual recurring revenue (ARR) with consistent 25% year-over-year growth.
MasterControl’s platform includes several integrated modules:
These products are designed to meet stringent regulatory standards such as FDA 21 CFR Part 11, ISO 9001, ISO 17025, and EU Annex 11.
MasterControl is investing heavily in AI, machine learning, and NLP to enhance predictive capabilities and reduce compliance burdens. These technologies are being used to forecast quality events, optimize manufacturing, and automate documentation. The company’s roadmap includes deeper integration of intelligent features across its platform to support real-time decision-making and continuous improvement.
MasterControl’s culture is rooted in its mission: “Bringing life-changing products to more people sooner.” The company emphasizes innovation, customer success, and regulatory integrity. It fosters a collaborative environment focused on solving real-world problems in healthcare and manufacturing. Its values include transparency, agility, and a commitment to quality.
MasterControl serves a diverse global user base, including half of the top 50 pharmaceutical and medical device companies. Its community includes quality managers, regulatory professionals, manufacturing engineers, and IT leaders. The company supports its users through webinars, training programs, and a robust support ecosystem. It also hosts events and forums to foster knowledge sharing and industry collaboration.
