Maintenance Coordinator
By Simplicity Software Technologies
Many users appreciate the simple and easy-to-use interface of Maintenance Coordinator. They find it less cluttered and more straightforward compared to other maintenance management software.
The customer service is frequently praised for being responsive and helpful. Users have highlighted the quick and detailed information provided by the support team, which has been instrumental in getting the system up and running smoothly.
Users commend the software for its comprehensive feature set, which includes preventive maintenance scheduling, work and request orders creation, inventory control, and purchasing capabilities. These features have been beneficial in tracking maintenance and repairs efficiently.
The modular design of the software allows businesses to customize the solution based on their specific needs, enabling them to pay only for the modules and features they require.
Long-term users have noted that the software has improved significantly over the years, with each version incorporating new features and fixing bugs based on user feedback.
Some users find the user interface outdated and not user-friendly. The software's design is described as looking like it is from the mid-90s, with multiple redundancies that make training new users challenging.
There are reports of recurring bugs, such as maintenance tasks being incorrectly assigned to different machines. These issues can cause confusion and inefficiency in maintenance operations.
While the software covers basic maintenance needs, some users feel that it lacks advanced features and usable Key Performance Indicators (KPIs) that other modern maintenance software offers.
A few users have expressed concerns about the perceived abandonment of the software by its creators, mentioning that support is no longer provided, which can be a significant drawback for ongoing maintenance and troubleshooting
