Live Chat 3

Live Chat 3 is a live support and chat system developed by JAKWEB. It is designed to help website owners get in touch with their visitors in real-time. Live Chat 3 is optimized for all mobile devices and is faster than email and more efficient than phone support. It has a beautiful, simple design and works to get you closer to your website visitors, eliminating the frustration of customers being stranded on your website. Live Chat 3 is a self-hosted solution, meaning that you can host it yourself and save money. Once installed, there are no restrictions on the number of departments, operators, or clients.

Live Chat 3 distinguishes itself from other live chat solutions through its robust customization options and seamless integration capabilities. Users appreciate its intuitive interface, which allows for quick setup and easy training of new employees, making it accessible even for those with minimal technical expertise. The software supports integration with various platforms like Knowledge Base and Shopify, enabling businesses to share products and articles directly within the chat, enhancing the customer interaction experience1. Additionally, Live Chat 3 offers features such as chat transcripts, automatic replies, and offline messages, which streamline communication and ensure continuity even when agents are unavailable. Despite some challenges like occasional connection issues and time lags, Live Chat 3 remains a preferred choice for its efficiency in handling customer inquiries and its ability to boost customer satisfaction and sales.

• Mid Market (100-500)