Leegality

• Initial Consultation: The implementation process begins with an initial consultation to understand the specific needs and requirements of the business. This phase involves discussions with Leegality’s experts to tailor the solution to fit the organization's workflow.

• Configuration and Setup: After the consultation, the software is configured according to the business's specific requirements. This includes setting up document templates, eSign workflows, and integrating with existing systems if necessary.

• Testing and Validation: Once configured, the solution undergoes thorough testing to ensure all functionalities work as expected. This phase also involves validating integrations and ensuring compliance with legal standards.

• Go-Live and Support: After successful testing, the software is deployed for live use. Leegality provides ongoing support to address any issues that may arise during the initial stages of implementation.

The entire implementation process can typically be completed in a few weeks, depending on the complexity of the requirements and the level of customization needed.

• Branding: Leegality allows businesses to customize their eSign journey by incorporating brand colors, logos, and custom content in emails and messages.

• Language Options: The platform supports multiple Indian languages, enabling businesses to offer eSign flows in a language that their customers understand.

• Integration Flexibility: Leegality can integrate with various existing systems such as CRM, HRMS, and ERP systems, allowing seamless data flow and process automation.

• Custom Consent Collection: Businesses can collect additional custom consent alongside standard eSign consent, tailoring the signing process to meet specific legal or operational needs.

• Dashboard Customization: The Leegality dashboard can be customized to align with a business's branding and operational requirements, providing a cohesive user experience.

These customization options enable businesses to tailor Leegality’s functionalities to meet their unique operational needs effectively.

• License Fees: Leegality charges an annual license fee which covers maintenance of features, cloud infrastructure costs, and new feature development.

• Usage-Based Charges: The platform operates on a pay-as-you-go model for certain services like Aadhaar eSign or secure virtual signings, with costs based on usage volume.

• Integration Costs: While basic integrations may be included, more complex integrations with existing systems might incur additional setup fees depending on the scope of work required.

• Support and Maintenance Fees: Ongoing support and maintenance might be charged separately depending on the service level agreement chosen by the business.

• Customization Fees: Any extensive customization beyond standard offerings may involve additional charges based on the complexity and resources required for implementation.

These costs ensure that businesses only pay for what they use while maintaining flexibility in scaling their digital documentation processes.

• Onboarding Sessions: New users are provided with comprehensive onboarding sessions to familiarize them with the platform's features and functionalities.

• User Guides and Documentation: Detailed user guides and documentation are available to help users navigate through different processes within Leegality.

• Dedicated Support Team: A dedicated support team is available to assist users with any technical issues or queries they may encounter during their use of the platform.

• Regular Webinars and Workshops: Leegality offers regular webinars and workshops to keep users updated on new features, best practices, and industry trends related to digital documentation.

These training resources ensure that users can effectively utilize Leegality’s capabilities from day one while having access to ongoing support as needed.

• ISO/IEC 27001 Compliance: Leegality adheres to ISO/IEC 27001 standards for information security management, ensuring robust protection of sensitive data.

• Multi-Factor Authentication (MFA): The platform employs MFA for document access, requiring authentication via both email and SMS OTPs to safeguard against unauthorized access.

• Secure Audit Trails: All document interactions are recorded in secure audit trails that meet legal standards for electronic records under Indian law, providing verifiable evidence of document execution.

• Face Capture Technology: To prevent identity fraud during eSigning, Leegality uses face capture technology that verifies signer presence through live video capture before allowing document signing.

• Data Encryption: All data transmitted through Leegality is encrypted using industry-standard protocols, ensuring that sensitive information remains secure during transmission and stor

• Regular Updates: Leegality releases updates regularly to enhance features, improve performance, and ensure compliance with legal standards. This includes both major and minor updates.

• Feature Development: New features are developed based on extensive market research and customer feedback. This process involves multiple stages, including design, coding, testing, and deployment.

• Bug Fixes and Optimizations: Updates also focus on fixing bugs and optimizing existing features to improve reliability and user experience.

• Compliance Adjustments: Updates may be necessary to comply with changes in regulatory requirements, ensuring that the software remains legally valid.

• User Notifications: Users are informed of upcoming updates through notifications, ensuring they are prepared for any changes or downtime.

• Feedback Integration: Post-update feedback is gathered from users to further refine features and address any emerging issues.

• Data Ownership: Leegality ensures that businesses retain full ownership of their data. This means that all documents and information processed through the platform remain the property of the business.

• Data Access: Businesses have unrestricted access to their data at all times, allowing them to retrieve or export information as needed.

• Portability Options: The platform supports data portability, enabling businesses to export their data in various formats for use in other systems.

• Security of Data: While businesses own their data, Leegality implements stringent security measures to protect it from unauthorized access or breaches.

• Data Deletion: Upon request, businesses can have their data permanently deleted from Leegality’s systems, ensuring no residual information remains.

• Transparency in Practices: Leegality maintains transparency in its data handling practices, providing clear documentation on how data is stored, accessed, and protected.

• Flexible Plans: Leegality offers flexible subscription plans that allow businesses to scale up or down based on their changing needs without significant disruptions.

• Usage-Based Pricing: The pricing model is often usage-based, meaning costs can adjust according to the volume of documents processed or features used.

• Seamless Transition: Transitioning between different plan levels is designed to be seamless, minimizing any potential impact on business operations.

• Support for Growth: As organizations grow, Leegality provides additional support and resources to help manage increased workloads efficiently.

• Renewal Notifications: Businesses receive notifications well in advance of contract expiration dates to facilitate timely renewals without service interruptions.

• Flexible Renewal Options: Contracts can often be renewed annually or for longer terms depending on business preferences and negotiated terms.

• Cancellation Policy: Businesses can cancel their subscription by providing notice as specified in the contract terms. Specific conditions may apply regarding notice periods or penalties.

• Refunds and Credits: Depending on the timing of cancellation within the billing cycle, partial refunds or credits may be offered under certain circumstances.

• Transition Assistance: Upon cancellation, Leegality provides assistance to ensure a smooth transition out of the platform, including data export services if required.

• ISO/IEC 27001 Certification: Leegality complies with ISO/IEC 27001 standards for information security management, ensuring robust protection of sensitive data.

• Legal Validity Under IT Act: The platform’s eSignatures comply with the Information Technology Act, 2000, granting them legal validity equivalent to traditional signatures in India.

• Indian Evidence Act Compliance: Leegality’s processes align with provisions under The Indian Evidence Act, 1872, supporting the admissibility of electronic records in legal proceedings.

• Periodic Audits: Regular internal and external audits are conducted to ensure compliance with industry standards and identify areas for improvement.

• Continuous Monitoring: Ongoing monitoring systems are in place to detect and address potential compliance issues proactively.ISO/IEC 27001 Certification: Leegality complies with ISO/IEC 27001 standards for information security management, ensuring robust protection of sensitive data.

• Legal Validity Under IT Act: The platform’s eSignatures comply with the Information Technology Act, 2000, granting them legal validity equivalent to traditional signatures in India.

• Indian Evidence Act Compliance: Leegality’s processes align with provisions under The Indian Evidence Act, 1872, supporting the admissibility of electronic records in legal proceedings.

• Periodic Audits: Regular internal and external audits are conducted to ensure compliance with industry standards and identify areas for improvement.

• Continuous Monitoring: Ongoing monitoring systems are in place to detect and address potential compliance issues proactively.