Klara is a healthcare communication technology company founded in 2013, headquartered in New York with additional offices in Berlin. It operates in the hospitals and healthcare sector, focusing on transforming healthcare communication to improve patient care. Klara provides a secure, HIPAA-compliant messaging platform that enables healthcare providers across more than 40 specialties to communicate efficiently with patients and among themselves, streamlining workflows and enhancing patient engagement. The company employs between 51-200 people and is privately held.
Klara was co-founded by Simon Bolz and Simon Lorenz with the mission to revolutionize how healthcare providers and patients communicate. Since its inception in 2013, Klara has grown steadily by addressing a critical need in healthcare: secure, easy-to-use communication that complies with regulatory standards like HIPAA. The platform has been widely adopted, boasting patient adoption rates over 80%, which is significantly higher than traditional patient portals or email communication. Klara has been recognized with awards such as Silicon Valley’s Health 2.0 Award and named one of the Best Entrepreneurial Companies in America by Entrepreneur Magazine.
Klara has raised approximately $32 million in funding from notable investors including Firstmark Capital, Lerer Hippeau, and founders of other tech and health companies like Flatiron Health and Clover Health. The company has leveraged this capital to expand its team, enhance product development, and invest in AI-driven automation features such as integrated patient intake and payments. Recent funding rounds underscore strong investor confidence in Klara’s business model and growth potential.
In February 2022, Klara was acquired by ModMed, a move that likely supports further product integration and market expansion. The company is actively pursuing growth through new feature launches and strategic partnerships with healthcare technology firms and medical device manufacturers. This expansion aims to broaden Klara’s platform beyond messaging and scheduling to include more comprehensive healthcare operational solutions. Geographically, Klara targets new US states and international markets where demand for digital health communication is high.
Klara’s culture centers on transforming the doctor-patient relationship through improved communication. The founders emphasize communication as the foundation of healthcare, which drives the company’s product philosophy and innovation priorities. The company values patient-centric solutions, operational efficiency for healthcare providers, and compliance with healthcare regulations. Klara fosters a collaborative environment that supports growth, innovation, and delivering real value to healthcare organizations.
Klara serves a broad user base including healthcare providers across over 40 specialties, medical practices, pharmacies, and labs. Its platform supports thousands of active healthcare staff and facilitates millions of secure patient interactions. Patient adoption rates average above 80%, indicating strong engagement and satisfaction. The community around Klara includes healthcare professionals who benefit from streamlined workflows and patients who enjoy easier, faster communication with their providers. The company’s network effect grows as more providers and organizations join the platform, enhancing collaborative care.
