Usually, installation takes around 10–30 minutes, depending on system complexity.
Configuration:
Set up backup jobs: choose files, folders, or images.
Configure storage destinations.
Schedule backups (daily, weekly, etc.).
Test initial backup to ensure correctness.
Testing & Validation:
Run test restores to confirm data can be successfully recovered.
Adjust settings as needed.
Deployment & Monitoring:
Deploy on all needed systems.
Use built-in monitoring tools for ongoing oversight.
Customisation
Flexible Backup Types:
Image backups, file backups, clone disks.
Scheduling & Automation:
Custom schedules, retention policies.
Encryption & Compression:
Data security and optimized storage.
Cloud & Remote Storage:
Compatibility with services like Google Drive, OneDrive, Amazon S3, etc
Scripts & External Tools:
Custom scripts for advanced automation.
API & CLI Support:
For enterprise integration.
Selective File/Folders & Filters
To tailor backups precisely per business requirements.
Incremental & Differential Backups:
Reducing backup time and storage.
Additional Costs
Setup Fees:
Usually none, as it’s downloadable software; professional deployment might incur charges if you hire IT support.
Support & Maintenance:
Standard Support: Often included with purchase.
Premium Support: Available at additional cost.
Annual Maintenance: Possible to subscribe or purchase support plans separately; costs vary based on scope.
Licenses:
Cost depends on the edition (e.g., Business, Enterprise) and number of licenses:
Single license: Typically around €50–€200.
Volume licensing discounts for multiple systems.
Additional Features or Modules:
Some advanced functions (e.g., cloud backup integrations) may require paid addons.
Training
Support Options:
Standard Support: Usually included with licensing, offering email and ticket support.
Premium Support: Paid plans with faster response times and dedicated assistance.
Training Resources:
Documentation & User Guides: Detailed manuals and step-by-step instructions.
Video Tutorials: Available online to help with installation, configuration, and recovery.
Webinars & Demos: Occasionally offered, especially for enterprise clients.
Customer Community: Forums or user communities for shared knowledge.
Onboarding Assistance:
Some resellers or agencies offer personalized onboarding or training sessions for organizations.
Security Measures
Data encryption during transfer and at rest.
Support for secure cloud storage integrations (e.g., Amazon S3, Google Drive).
User authentication and access controls.
SHA-2 hash checks for data integrity.
Optional password protection for backup files.
Updates
Release Schedule:
Typically, Iperius releases updates quarterly or semi-annually, including bug fixes, security patches, and feature enhancements.
Management:
Updates are usually delivered via automatic notifications or manual download
Users can choose when to install updates.
Regular updates ensure software remains secure and efficient.
Data Ownership and Portability
Ownership:
Users retain full ownership of their data; Iperius Backup does not claim rights over stored backups.
Data Portability:
Supports exporting backups in common formats.
Compatible with multiple storage providers, facilitating migration.
No vendor lock-in—users can easily move data to other systems or restore on different platforms.
Scaling Up / Down
Flexibility in Licensing:
Iperius offers different licensing tiers (single, multiple, enterprise). You can typically upgrade or downgrade licenses by purchasing additional seats or switching to a different plan.
Upgrade Options:
Upgrades are usually straightforward—purchasing additional licenses or modules to expand capabilities.
Servicing Larger Needs:
For scaled organizations, enterprise licensing or volume discounts may be available.
Downgrades:
Generally, licensing terms allow downgrades or adjusting the number of licenses, but specifics depend on the distributor or reseller policies.
No Lock-In:
The software does not require long-term commitments; licenses are often perpetual or subscription-based, offering flexibility.
The terms & conditions for contract renewal and cancellation
License Terms:
Usually, licenses are perpetual or subscription-based, with clear renewal timelines outlined at purchase.
Renewal Conditions:
Automatic renewal unless canceled before expiration.
Renewal notices are generally sent in advance.
Cancellation Policies:
Subscription licenses typically can be canceled at any renewal period.
Perpetual licenses usually don’t require cancellation but may have support or maintenance fees.
Refunds & Termination:
Refund policies depend on the reseller or distributor; it’s best to review the specific agreement.
Support & Maintenance:
Often billed annually, with renewal conditions specified in the support agreement.
Compliance
GDPR (General Data Protection Regulation): Iperius Backup is specifically developed to help organizations comply with the GDPR, the European Union’s strict regulation on data privacy and protection. The software enables secure, encrypted backups, supports data retention policies, and ensures that backup processes align with GDPR requirements for safeguarding personal and sensitive data138. Iperius Storage, the cloud backup service, is hosted in the European Union, further supporting data sovereignty and GDPR compliance by ensuring that data remains within EU jurisdictions.
ISO/IEC 27001: Iperius Storage utilizes Tier III and Tier IV data centers that are ISO 27001 certified. This international standard specifies requirements for an information security management system (ISMS), ensuring that organizational and technical measures are in place to protect data confidentiality, integrity, and availability. The use of ISO 27001 certified infrastructure demonstrates a high level of commitment to security best practices.
HIPAA (Health Insurance Portability and Accountability Act): While Iperius Backup’s core backup software is primarily focused on GDPR and ISO 27001, its remote desktop solution, Iperius Remote, is also designed to comply with HIPAA standards for the healthcare sector, ensuring that sensitive health data is managed according to U.S. regulatory requirement.
