Intouch Monitoring

Intouch Monitoring is a cloud‑based Manufacturing Execution System (MES) and real‑time production monitoring software designed to give manufacturers full visibility, control, and analytical insight into their factory operations. As an MES platform, it serves as a digital bridge between shop‑floor equipment and management decision‑making, transforming raw machine data into actionable intelligence. Since its founding in 1997, the system has been implemented across hundreds of manufacturing sites worldwide, supporting industries such as plastics, automotive, medical devices, packaging, consumer goods, and building products. Its central purpose is to harness real‑time information to maximize efficiency, reduce downtime, and improve Overall Equipment Effectiveness (OEE), enabling manufacturers to run leaner, smarter operations. At its core, Intouch Monitoring connects directly to production machinery through OPC UA communication or simpler relay‑based interfaces, ensuring compatibility with both modern and legacy equipment. Once connected, the software continuously captures cycle times, downtime events, reject counts, throughput rates, and energy usage. This live data is displayed on intuitive dashboards accessible on desktop, tablet, or mobile, allowing managers and operators to view KPIs, trends, and alerts from anywhere. Such live visibility removes the delays associated with manual data collection and provides an accurate representation of factory performance at all times. The platform was designed around the belief that real‑time data is the solution to many of the most persistent manufacturing challenges, a principle consistently emphasized by the company’s communication. A significant feature of Intouch Monitoring is its dynamic scheduling capability, which places the software firmly within the domain of production planning and scheduling tools. Using drag‑and‑drop planning boards and graphical Gantt views, production managers can seamlessly reorganize schedules, adjust job sequences, and account for changing priorities. The system also includes forward and backward scheduling, job dependencies, Kanban features, job suspension, and the ability to import jobs directly from ERP/MRP systems. This reduces the friction typically associated with rescheduling and ensures that planning decisions are always grounded in live machine status. By integrating scheduling with real-time monitoring, Intouch creates a unified environment where planning and execution feed into each other continuously. The software’s reporting and analytics module further strengthens its position in the MES category by offering configurable reports, historical analysis, Excel export, automated reject tracking, and OEE analytics. These capabilities give factories a clearer understanding of performance trends and bottlenecks, supporting continuous improvement initiatives. Companies using the system have cited measurable improvements; for example, Boddingtons Plastics reported a 39% increase in OEE after replacing their manual spreadsheets with Intouch’s automated data capture and MESi reporting module. This kind of real-world validation highlights the platform’s practical value and its ability to underpin data-driven decision-making across all levels of the organization. Another defining aspect of Intouch Monitoring is its expanding scope in energy management, positioning the software within the energy monitoring and sustainability technology space. The company recently introduced an energy‑waste module priced at £5 per machine per month, designed to alert users when machines consume power while idle—an issue especially pronounced in hydraulic injection molding equipment. Since idle-time energy can represent over half of a machine’s running consumption, the ability to identify these instances in real time allows manufacturers to reduce energy costs, improve efficiency, and advance sustainability goals. This module complements Intouch’s wider MES capabilities and helps manufacturers link production performance with environmental responsibility. The platform’s commercial approach also contributes to its competitive positioning. Intouch offers transparent subscription pricing, unlimited user licenses, and a 60-day free trial, making it accessible to organizations of varying sizes. Review aggregators and industry publications frequently describe it as affordable, accurate, expandable, and quick to install, attributes that differentiate it from more complex MES systems that may require lengthy customization cycles. With 24/7 support, easy onboarding, and strong customer service, the company builds long-term partnerships with its clients, many of whom report rapid ROI and lasting operational improvements.

Intouch Monitoring’s competitive advantage stems from three intertwined strengths: pragmatic real‑time visibility, flexible scheduling reporting that fits mixed environments, and targeted energy‑waste control—all delivered with transparent pricing and rapid time‑to‑value. First, Intouch prioritizes “live” factory awareness. Many MES/OEE tools promise dashboards, but Intouch’s design—direct machine connectivity, instant alarms, and mobile‑friendly views—makes deviations visible as they happen, not in end‑of‑shift summaries. That immediacy shortens reaction times and elevates continuous improvement beyond periodic reporting. Case studies like Boddingtons Plastics highlight how replacing manual spreadsheets with Intouch’s MESi analytics turned daily meetings into decisions backed by current data, contributing to a measured 39% OEE increase.

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)