Inspire Evolve

1. Fixed Annual Access Fee: Inspire Evolve operates on a subscription-based model with a fixed annual access fee. This approach helps organizations plan their budgets effectively and eliminates hidden or unexpected costs.

2. Reduced Hardware and IT Costs: As a cloud-based service, Inspire Evolve reduces the need for hardware, infrastructure, IT support, and administration costs. This is because the solution is hosted in the Quadient Cloud, which also eliminates the need for recurring software upgrades.

3. No Additional Maintenance Costs: Quadient has eliminated additional maintenance and cost burdens by hosting the entire solution in the cloud. This means that complex, recurring software upgrade costs are consigned to history, releasing key IT resources to support wider transformation programs.

Training and supports for Inspire Evolve are outlined below:

1. Empowerment of Business Users: The software is designed to empower business users to design and deliver human-centric content without heavy reliance on IT. This includes tools for template creation, content management, and multichannel delivery.

2. Training Resources: Quadient provides various training resources, including videos and documentation, to help users get started with Inspire Evolve. For example, the Getting Started with Inspire Evolve video provides an overview of the key features and functionalities of the software.

3. Support Services: Quadient offers support services to assist users with any issues they may encounter. This includes access to a dedicated support team and resources for troubleshooting and optimizing the use of the software.

Security measures standards of Inspire Evolve are outlined below:

1. Compliance Certifications: The software includes built-in compliance and security certifications such as HITRUST v9.1, SOC2 Type II, HIPAA, GDPR, and more. These certifications ensure that the software meets stringent security and privacy requirements.

2. Data Encryption: Data is encrypted both at rest and in transit, providing comprehensive protection against unauthorized access and data breaches.

3. Regular Audits and Assessments: Quadient employs a dedicated team responsible for managing compliance, including regular internal and external audits to ensure all security controls are in place and functioning as intended.

4. Information Security Management System (ISMS): Quadient has implemented an ISMS that includes risk management, incident management, business continuity, and disaster recovery plans to safeguard data.

Updates for Inspire Evolve:

1. Regular Updates: Quadient regularly releases updates to Inspire Evolve, incorporating new features, enhancements, and security improvements. For example, the recent Inspire Release 14 included over 1,100 enhancements and new features.

2. Managed Upgrades: Updates are managed within the Quadient Cloud, which eliminates the need for complex, on-premise software upgrades. This approach ensures that users always have access to the latest version of the software without additional maintenance burdens.

3. Best Practices for Upgrades: Quadient provides best practices for staying on top of upgrades, including managing First Movers Adoption Program (FMAP) releases, hotfixes, service packs, and candidate releases. These practices help maintain and improve the software's performance and return on investment (ROI).

InspireEvolve ensuresthat businessesretain ownershipof their dataand providesmechanisms fordata portability. The softwareis designed topull data fromany source, handlingscalability andsecurity needsto create personalized, one-to-one communications. This flexibilityallows businessesto manage theirdata effectivelyand ensures thatdata can be transferredor integratedwith other systemsas needed.

Inspire Evolve scalability process are outlined below:

1. Subscription-Based Model: Inspire Evolve operates on a subscription-based model, which provides flexibility for organizations to scale their usage up or down based on their current needs. This model supports rapid adjustments without long-term commitments.

2. On-Demand Services: The solution offers on-demand services that guarantee personalized messages can be sent at any time, day or night. This feature supports scalability by ensuring that communication needs are met promptly, regardless of volume14.

3. Agility and Integration: Inspire Evolve is designed to integrate easily with existing technology, streamlining processes and reducing implementation lead times. This agility allows organizations to scale their communications infrastructure quickly in response to changing needs14.

4. Empowerment of Business Users: By empowering business users to design and deliver communications, Inspire Evolve reduces the dependency on IT, enabling faster scaling and more responsive communication strategies14.

The terms and conditions for Inspire Evolve:

1. Contract Renewal: The subscription for Inspire Evolve typically operates on a fixed annual access fee model. The contract will automatically renew on a monthly or annual basis unless terminated in writing by either party with a 30-day notice.

2. Cancellation: If either party decides to terminate the contract, they must provide a 30-day notice. Upon termination, any fees already paid are non-refundable, and the services will be discontinued immediately.

3. Modification of Terms: Quadient reserves the right to modify the contract language, and such modifications become effective upon receipt of the notice by the client. This ensures that the terms remain up-to-date with any changes in the service or legal requirements.

Inspire Evolve adheres to the following compliance standards:

1. HITRUST v9.1: A comprehensive framework for managing information security, particularly in the healthcare sector.

2. SOC2 Type II: Ensures that the service provider securely manages data to protect the privacy and interests of the organization and its clients.

3. ISO 27001, ISO 27017, ISO 27018: International standards for information security management, cloud security, and protection of personal data in the cloud.

4. GDPR: Compliance with the General Data Protection Regulation, which governs data protection and privacy in the European Union.

5. HIPAA: Compliance with the Health Insurance Portability and Accountability Act, which sets the standard for protecting sensitive patient data.

6. PDPA and OWASP SAMM: Compliance with the Personal Data Protection Act and the Open Web Application Security Project Software Assurance Maturity Model, ensuring robust data protection and application security.