HERE Enterprise Browser
By Here Enterprise Inc
The typical implementation process for HERE Enterprise Browser is highly structured to support enterprise security, compliance, and productivity needs, and can be completed rapidly with strong vendor support.
Discovery and Assessment: Enterprise IT and security teams review environment, regulatory requirements, and desired app integrations with HERE’s solution experts to define scope and policy needs.
Solution Design: HERE architects assist in mapping required integrations (e.g., Microsoft 365, Salesforce, ServiceNow), custom security controls, DLP rules, AI integration, and workflow automations.
Pilot Deployment: A limited rollout occurs with selected business users, often in a test or sandbox environment, to validate secure app access, policy enforcement, and workflow configuration.
Admin Training and Documentation: IT receives training on the admin console, policy management, analytics, and compliance logging; user training resources and onboarding guides are provided.
Full Rollout: The browser is rolled out organization-wide, with centralized deployment tools (SCCM, Intune, etc.), bulk policy/application provisioning, and coordinated change management.
HERE Enterprise Browser can be extensively customized to fit specific business needs, enabling organizations to tailor workflows, integrations, security policies, and user experiences for their unique operational environments.
Supertabs & Layout Customization: Create and configure Supertabs that bundle the exact apps, tools, and data views required for different teams, projects, or business roles, with layouts that can be rearranged, resized, and preset by admins for rapid onboarding and compliance.
Workflow Orchestration: Use Signals to enable apps within the browser to share context and automate hand-offs—eliminating repetitive data entry and enabling cross-app workflow automations specific to business processes or regulated activities.
App Interoperability: Seamlessly integrate Microsoft 365, Salesforce, ServiceNow, Slack, SAP, and custom legacy systems, connecting disparate apps into unified, context-rich workflows.
Policy-driven Controls: Set granular access controls, DLP policies, Zero Trust permissions, and compliance rules at the browser, group, or role level, all managed centrally through IT admin consoles—tailoring security for finance, insurance, government, healthcare, or any regulated vertical.
AI-Ready Customization: Embed the AI models and assistants of your choice (ChatGPT, Claude, Copilot, Gemini, or proprietary models) to automate business-specific tasks, support custom LLMs, enforce data boundaries, and build secure AI-driven workflows.
Notification & Search Configuration: Configure notification centers to group, sort, and filter alerts by business priority, and enable SuperSearch to surface the most relevant data/action points for different roles (e.g., call center, wealth management, government frontline).
Integration SDK/API: HERE supports further custom development, enabling organizations or developers to build connectors, extensions, workflow modules, and business-specific UIs on top of the core browser architecture.
Role-Based Access & Templates: Deploy prebuilt or custom workspace templates for different job functions, ensuring each user group has an optimized set of workflows, compliance settings, and apps.
HERE Enterprise Browser provides training and support to ensure smooth adoption for new users and enterprise IT teams. The implementation process includes hands-on onboarding, where HERE’s specialists guide IT staff through solution design, policy setup, secure rollout, and best practices for workflow automation and integration.
For end users, HERE offers detailed onboarding materials, tutorials, and context-sensitive guides to quickly familiarize them with features such as Supertabs, workflow signals, notification management, and secure app access. Administrators receive in-depth training on the console, policy management, analytics, and compliance features.
HERE Enterprise Browser applies a suite of security measures to protect enterprise data and ensure compliance in regulated sectors. The platform is architected for Zero Trust, isolating enterprise applications from the public internet and tightly controlling all data flows to limit exposure to threats such as malware, phishing, and data exfiltration.
Key security measures include:
Zero Trust Architecture: All access is explicitly verified and continuously authorized, with strict segmentation between enterprise and public web environments.
Data Loss Prevention (DLP): Policy-driven controls monitor and restrict data movement between apps, endpoints, and networks, preventing unauthorized exports, uploads, or leaks across workflows.
Session Isolation: Each app or tab runs in a sandboxed environment, preventing lateral movement and ensuring that unauthorized code or malware in one session cannot impact others.
End-to-End Encryption: Data in transit and at rest is encrypted using advanced cryptographic standards; secure channels are enforced for all connections.
Granular Policy Controls: Central admin consoles allow IT teams to enforce compliance, set role-based access, define permissions, and apply geofencing or risk-based authentication for sensitive tasks.
Threat Intelligence Integration: HERE incorporates real-time threat feeds and automates protection, rapidly blocking known and emerging attacks before they reach the browser environment.
Compliance Logging & Audit Trails: The system continuously records critical events and user actions, supporting regulatory audit, forensic analysis, and proactive incident response.
HERE Enterprise Browser releases updates on a rapid and regular cadence, driven by the security and productivity requirements of enterprise and regulated-sector clients. Most updates include security enhancements, compliance improvements, bug fixes, new feature rollouts, and workflow optimizations based on partnership feedback from major financial institutions and government bodies.
Updates are centrally managed through IT administration consoles—meaning administrators can schedule, approve, or automate browser updates across the organization for both end-user devices and cloud-managed environments. This ensures the timely delivery of critical security patches, supports company-specific change management, and aligns browser deployments with compliance or operational windows. In addition, HERE offers detailed release notes and support for testing updates in sandbox or pilot environments before organization-wide rollout, further minimizing risk and disruption for large teams.
HERE Enterprise Browser aligns its data ownership and portability policy with global privacy regulations such as GDPR, prioritizing user control, transparency, and data export rights. Users and enterprise clients retain ownership of their business and personal data within the browser platform, and HERE acts as a data processor or controller depending on context.
Users have the right to access, correct, and delete their data, and can request data portability—meaning their data can be exported in a structured, machine-readable format to another system or provider, subject to technical feasibility and security requirements. The transfer or export is performed securely, and HERE strictly follows GDPR Article 20 standards for data portability. Data subjects can make requests through HERE’s established mechanisms, and legal safeguards are applied to protect transferred data, especially when moving data outside the EU or regulated regions.
HERE Enterprise Browser contracts support both fixed-term and evergreen (ongoing) subscription plans with clear terms for renewal and cancellation, designed to protect both enterprise clients and the vendor.
Renewal conditions:
Most fixed-term subscription plans automatically renew for a new term of the same length unless either party gives written notice of non-renewal at least one month before the current term ends.
If notice is given with less than one month left, the subscription may be extended by twelve months by default.
Evergreen subscriptions continue until explicitly terminated, providing flexibility for ongoing enterprise operations.
Cancellation and termination rights:
Either party may terminate for an uncured material breach with thirty days’ prior written notice, or immediately if a breach cannot be remedied, or in cases of bankruptcy or insolvency.
Customers may terminate evergreen plans for convenience with three months’ prior written notice, which ends the subscription at the close of the then-current billing period after the notice expires.
HERE may terminate evergreen subscriptions for convenience by providing six months’ prior written notice.
HERE reserves the right to close inactive accounts (no login/activity for six months).
After termination or non-renewal:
Upon termination or expiry, all rights to HERE services and materials cease, and customers must cease use; access to data is revoked for those subscriptions.
The agreement can be terminated at any time by the customer by discontinuing use of HERE products and notifying HERE as required by contract.
Refunds and proration specifics may depend on the negotiated contract, but generally, service continues through the paid term unless terminated for breach, inactivity, or the end of the fixed term.
Notice and legal compliance:
HERE Enterprise Browser is architected with security, privacy, and compliance for regulated sectors at its core, aligning with major global and industry-specific standards. Its Zero Trust security model, robust data loss prevention (DLP), encryption, granular policy controls, and comprehensive audit trails are designed to help organizations meet their statutory obligations and best practices for data protection.
Key compliance standards HERE supports or aligns with include:
GDPR (General Data Protection Regulation): HERE enforces user data rights, secure access controls, encryption, and strict data processing guidelines in accordance with European data privacy law, including data portability and consent management.
CCPA (California Consumer Privacy Act): HERE adheres to requirements for transparency, user data access/deletion, and opt-out processes for California users.
PCI DSS (Payment Card Industry Data Security Standard): Protects payment and financial data by strictly isolating browser sessions and securing transaction workflows.
HIPAA (Health Insurance Portability and Accountability Act): HERE provides technology foundations—encryption, audit logs, access control—to support healthcare clients’ HIPAA compliance, safeguarding sensitive health information.
FINRA, SEC, GLBA, and SOX: HERE is tailored for the rigorous audit, logging, and retention requirements of the financial sector, aiding banks and asset managers’ compliance with financial services regulations.
ISO/IEC 27001 & 27017 (Information Security Management): While not always formally certified, HERE’s platform and policies reflect the controls and risk management frameworks established in ISO security standards.
