GoodAccess
By GoodAccess s.r.o
Ease of Use & Setup: The platform is consistently praised for being "incredibly user-friendly" with an intuitive interface and "straightforward setup." Administrators can deploy the solution and onboard new users in minutes, saving significant IT time.
Reliability & Stability: Users frequently highlight its reliable and stable VPN service with near 100% uptime. This stability is crucial for teams that rely on a secure connection for daily operations from multiple locations and time zones.
Zero Trust & Security: It effectively implements Zero Trust Architecture (ZTA), providing secure, identity-based access and features like MFA/2FA and device posture checks. Users appreciate its strong AES-256 encryption and security features without needing complex hardware.
Customer Support: Customer support is frequently commended as "excellent," "responsive," and "fast," providing effective solutions and quick guidance when needed.
Value for Money: Many users consider it to have a good price/value ratio, especially for small and medium teams needing enterprise-grade security features at a competitive price point compared to complex, legacy solutions.
Connection Issues (Occasional): Some users report occasional connectivity issues, sometimes requiring a system restart or application update to successfully regain VPN access.
Limited Location Options: A small number of users express concern over the limited location options (around 35) for their dedicated gateways compared to massive consumer VPN networks.
Limited Advanced Features: Being designed for simplicity, the platform lacks some of the deeply advanced, highly specialized configuration and customization options found in more complex, traditional security platforms. Some users note the absence of a built-in kill switch or full implementation of split tunneling across all protocols/apps.
