Glassbox, formerly known as Clarisite, is a company that provides digital customer experience analytics solutions. Founded in 2010, Glassbox is headquartered in Petah Tikva, Israel, with additional offices in New York, London, and Norwich. The company develops a platform for customer journey and product analytics, digital record keeping, and error analysis, catering to industries such as insurance, retail, travel, financial services, and e-commerce.
Glassbox was founded by Yaron Gueta and Hanan Blumstein. Over the years, the company has grown significantly, serving some of the world's leading digital brands. Glassbox's platform is used to analyze over 1 trillion web and mobile sessions each year.
Glassbox is a publicly traded company with a market capitalization of approximately $48.7 billion as of late 2024. The company has raised significant funding to support its growth and development, although specific funding rounds and amounts are not detailed in public sources.
Glassbox offers a comprehensive suite of features designed to enhance digital customer experiences:
Glassbox continues to expand its product offerings and features to meet the evolving needs of its users. While specific acquisitions are not publicly detailed, the company focuses on enhancing its platform through continuous innovation.
Recent updates to Glassbox include enhanced AI-driven insights, improved session replay capabilities, and advanced interaction maps. These features are designed to provide deeper, actionable insights into digital customer experiences.
Glassbox emphasizes a culture of innovation, customer focus, and continuous improvement. The company values transparency, collaboration, and a commitment to providing top-quality service to its users. This culture is reflected in the high ratings for customer support and overall user satisfaction.
Glassbox serves a diverse range of industries, including financial services, insurance, retail, telecommunications, and travel. The platform is trusted by some of the world's leading digital brands, including Marriott Hotels & Resorts, Air Canada, and Bank Leumi. Glassbox has a strong community of users who appreciate its ability to provide detailed insights and optimize digital experiences.
