Multi-Session Handling: Manage multiple remote computers simultaneously, enhancing efficiency for IT support teams.
Unattended Access: Configure remote computers or servers for unattended access, allowing support without the end user's presence.
Drag-and-Drop File Transfer: Easily transfer files and folders between local and remote systems, streamlining the support process.
Shared Clipboard: Copy and paste text, images, and files between local and remote systems, facilitating seamless communication.
Limited Cross-Platform Support: Primarily designed for Windows systems, which may limit its use in diverse IT environments.
No Mobile Support: Lacks dedicated mobile applications, potentially hindering support on mobile devices.
