Name: FieldPulse
Brand: © FieldPulse
SKU: 6835c58426d6bc4d1b5befd5
Rating: 4.7 (971 reviews)

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FieldPulse

By © FieldPulse

Alternatives

Categories Associated

Field Service Management Software

Plumbing Software

Overview of FieldPulse Software Company

FieldPulse is a comprehensive field service management (FSM) platform designed to streamline operations for service-based businesses such as electrical, plumbing, HVAC, and general contracting companies. It offers an array of features including scheduling and dispatching tools that provide real-time visibility into team availability, enabling efficient job assignments and adjustments. The integrated CRM system centralizes customer information, communication history, job details, and payment records, facilitating personalized service and improved client relationships. FieldPulse also supports project management by allowing users to track deadlines, tasks, and milestones, ensuring projects stay on schedule. Additional functionalities include customizable workflows, automated customer communications, and a customer portal for appointment bookings and invoice payments. The platform's flexibility and mobile accessibility make it a valuable tool for businesses aiming to enhance productivity and customer satisfaction.

Founding and Growth

Established in 2015 by Gabriel Pinchev, FieldPulse is headquartered in Dallas, Texas. The company offers an all-in-one field service management (FSM) platform designed to streamline operations for service-based businesses. As of 2024, FieldPulse reported $10.6 million in revenue, serving over 500 customers.

Funding and Valuation

In October 2023, FieldPulse secured a $21 million Series B funding round led by Fulcrum Equity Partners, with participation from Capri Ventures and Superseed Ventures. This investment aims to enhance product development, expand the team, and bolster marketing efforts.

Product Offerings and Features

FieldPulse provides a comprehensive suite of tools for field service businesses, including:

Scheduling & Dispatch: Efficient job assignment and calendar management.
Invoicing & Payments: Create and send invoices; accept payments directly.
Project Management: Oversee tasks, timelines, and team collaboration.
CRM: Manage customer relationships and history.
Dashboards & Reporting: Access over 60 prebuilt reports or customize your own.
Mobile App: Operate seamlessly between office and field via iOS and Android apps.

Acquisitions and Product Expansion

Not available.

FieldPulse AI and New Features

Recent updates to FieldPulse include:

Integration with City Electric Supply (CES): Streamlining procurement processes.
Automatic Invoice Reminders: Enhancing cash flow management.
Templated Notifications: Standardizing customer communications.
Recurring Billing: Facilitating subscription-based services.

Company Culture and Values

FieldPulse fosters a collaborative and fast-paced work environment. Employee reviews highlight a positive business outlook and a culture that values innovation and teamwork.

User Base and Community

Serving over 500 customers, FieldPulse caters primarily to small and medium-sized field service businesses seeking to digitize and streamline their operations.