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Cost: Very cost-effective and affordable; significantly reduces telephone bills.
Unified Communications: Combines phone, video, meetings, and messaging into one reliable system.
Flexibility: Provides affordable SIP trunking and customizable, tailored plans for businesses.
Customer Service: Reports of great customer service and no downtime.
Cost: Some users reported that initial porting costs and cancellation fees were expensive.
Interface: Web interface is described by some users as "clunky."
Service Reliability: Mixed user reviews, with some reporting that the service was "iffy" or "barely works at all."