Everhour
By Everhour
Implementing Everhour involves a series of straightforward steps designed to integrate the software into your team's workflow efficiently. The process typically includes:
Action: Visit Everhour's website and sign up using your email or Google account.
Action: Connect Everhour to your existing project management platforms such as Asana, Trello, Jira, or others. This integration enables seamless time tracking within these tools.
Action: Invite team members to join your Everhour workspace, assign roles, and set permissions.Everhour
Action: Import existing projects and tasks from integrated tools or create new ones directly in Everhour.
Action: Configure settings such as billing rates, budgets, and notifications to align with your organization's requirements.
Action: Conduct brief training sessions to familiarize your team with Everhour's features, including time tracking, reporting, and invoicing.
Action: Implement Everhour on a small scale to monitor its functionality and address any issues.Reddit
Everhour can be customized to fit specific business needs. Here's how:
Customizable Reports: Everhour's reports are highly customizable, allowing you to extract the specific data you need.
Project Management: Create tasks, track time, and monitor progress in one place to keep projects transparent and on schedule.
Billing and Budgeting: Set up fixed-fee or recurring budgets for projects.
Team Management: Monitor your business with up-to-date data on capacity, profitability, and timekeeping.
Everhour offers a range of training and support resources to assist new users in effectively utilizing their time tracking and project management software. Key resources include:
Help Center
Description: A comprehensive repository of frequently asked questions and support documentation covering various aspects of Everhour's features and functionalities.
Access: Available on the Everhour website under the "Help Center" section.
Guides and Blog
Description: Hand-picked articles and blog posts focusing on time tracking, productivity, and best practices to enhance user experience.
Access: Found under the "Learn" section on Everhour's website, offering insights and tips for effective use. Everhour
Browser Extension and Mobile App
Description: Tools designed to facilitate time tracking directly within popular project management platforms and on-the-go.
Access: Downloadable from the Everhour website, these tools come with instructions to assist users in setup and usage.
Customer Support
Description: Direct assistance from Everhour's support team to address specific inquiries or challenges faced during implementation and use.
Everhour employs a set of security measures to protect user data, ensuring confidentiality, integrity, and availability. Key security practices include:
Data Encryption
In-Transit Encryption: All data transmitted between users and Everhour's servers is encrypted using SSL/TLS protocols, safeguarding information from interception during transmission.
At-Rest Encryption: Sensitive data stored within Everhour's databases is encrypted, adding an additional layer of security to protect against unauthorized access.
Data Storage and Redundancy
Hosting Infrastructure: Everhour utilizes Amazon Web Services (AWS) data centers located in Oregon (USA) and Frankfurt (Germany). Data is replicated across these regions to ensure redundancy and high availability.
Data Backups: Daily backups are performed and replicated across multiple physical data centers. These backups are retained for 30 days, allowing for data recovery if necessary.
Access Controls and Monitoring
Restricted Access: Access to servers and customer data is strictly controlled, with permissions granted only to authorized personnel. An immutable audit trail is maintained for support-related data access, ensuring accountability.
Security Monitoring: Everhour implements industry-standard security measures to protect against loss, misuse, and alteration of information. While no system can guarantee absolute security, Everhour takes all reasonable steps to safeguard user data.
Compliance and Privacy
GDPR Compliance: Everhour adheres to the General Data Protection Regulation (GDPR), ensuring that personal data is handled with the highest standards of privacy and security.
Third-Party Subprocessors: Everhour engages reputable third-party service providers (subprocessors) for specific services, such as payment processing and customer support. These subprocessors are contractually obligated to uphold stringent data protection standards.
Reliability and Uptime
Everhour policies on data ownership and portability are designed to empower users with control over their data and facilitate seamless transitions when necessary.
Data Ownership Users retain full ownership of the content and data they input into Everhour. The company's Terms of Service affirm that users are responsible for their content and activities within the platform, and Everhour does not claim any intellectual property rights over the information provided by users.
Data Portability Everhour supports data portability, allowing users to access and transfer their data efficiently. This is facilitated through:
API Access: Users can utilize Everhour's API to retrieve their data in a structured, machine-readable format, enabling integration with other systems or services.
Everhour offers flexible subscription options that allow organizations to scale their usage up or down in response to changing needs. Here's an overview of how you can adjust your Everhour subscription:
Changing Your Subscription Plan
Accessing the Billing Page: Only the team owner has access to the Billing page and can edit the subscription. To change your Everhour subscription plan, navigate to the Billing page and click the 'Change Plan' button.
Switching Between Monthly and Yearly Plans:
Monthly to Yearly: If you switch from a monthly to a yearly plan, you will be charged immediately for the year upfront, with the amount adjusted for any unused time on your current monthly plan.Everhour+1Everhour+1
Yearly to Monthly: Switching from a yearly to a monthly plan results in an immediate charge for the next month, adjusted for any unused time on your current yearly plan. If the credit for unused time exceeds the monthly payment, no immediate charge occurs, and the credit applies to subsequent invoices.
Adjusting User Seats
Minimum Seat Requirement: The Team plan requires a minimum of 5 seats. Even if your team has fewer than 5 members, you will be billed for 5 users.
Adding Users: You can add users at any time. The subscription price will automatically adjust based on the number of active users.
Removing Users: When you remove users, the number of seats does not automatically decrease. This setup allows you to replace users without prorating or issuing a separate invoice. To reduce the number of seats and adjust billing accordingly, you need to manually decrease the seat count on the Billing page.
Downgrading to the Free Plan
Eligibility: Downgrading to the Free plan is possible only if you have not previously subscribed to a paid plan. Once you choose a paid plan after the trial ends, switching to the Free plan later is not permitted.
Canceling Your Subscription
Process: To cancel your subscription, the team owner should navigate to the Billing page and click the 'Cancel plan' button. You will retain access to your account until the end of the current billing cycle.
Everhour terms and conditions for contract renewal and cancellation are designed to provide flexibility while ensuring clarity for users.
Subscription Renewal
Automatic Renewal: Everhour subscriptions automatically renew at the end of each billing cycle, whether monthly or annually, unless proactively canceled by the user.
Billing Cycle: For monthly subscriptions, charges occur every 30 days. Annual subscriptions are billed once per year.
Fee Adjustments: Everhour reserves the right to modify service fees at any time, providing a 30-day notice by posting changes on their website.
Cancellation Policy
User Responsibility: Users are solely responsible for canceling their accounts. This can be done by navigating to the "Account" > "Billing" section and clicking the cancellation button. Cancellations via email or phone are not accepted.
Access Post-Cancellation: After cancellation, access to the account continues until the end of the current billing cycle, as payments are made in advance.
Data Retention: Upon cancellation or termination, Everhour retains the right to either retain or delete user data at their discretion, subject to applicable laws.
