EventCreate is built to make setting up an event website and registration system fast and easy, even for users with no technical background. Here’s a step-by-step overview of the usual implementation process:
1. Sign Up and Initial Setup
Create a free account in less than a minute—no credit card required.
Everything is web-based, so there’s nothing to install.
2. Choose a Theme and Customize
Pick from a variety of professionally designed event website templates.
Personalize your site by adding your own text, images, videos, and adjusting design elements.
Advanced users can further customize using HTML, CSS, or JavaScript if needed.
3. Configure Registration and Ticketing
Build custom registration forms with as many questions as you need.
Set up ticket sales, accept payments, and manage different ticket types.
Tailor the registration page to match your event branding.
4. Build and Manage Guest List
Import existing attendee lists or enable online registration.
Send out email invitations, track responses, and schedule reminders.
Share your event via SMS or on social media platforms.
5. Event Promotion and Communication
Use built-in tools for promotion, such as SEO features, referral links, and email campaigns.
Send event updates and reminders by SMS or email.
6. Onsite and Virtual Event Tools
Manage check-in with QR codes, print name badges, and oversee entry using a mobile app or desktop.
Offer attendees a mobile app for schedules, maps, and live updates.
7. Analytics and Reporting
Track registrations, ticket sales, and attendee engagement in real time.
After the event, review analytics and gather feedback for post-event reporting.
8. Support and Assistance
Access 24/7 support for urgent issues and get onboarding help during business hours.
Customisation
EventCreate offers a wide range of customization options, making it suitable for various business requirements, from small gatherings to large-scale conferences. Here are the key data points about its customization capabilities:
Customization Features
Website Design:
Choose from multiple professional templates.
Modify layouts, fonts, colors, and images.
Advanced users can edit HTML, CSS, and JavaScript for deeper customization.
Add or remove content blocks such as maps, speaker lists, and schedules.
Branding:
Full white-labeling is available, allowing you to remove EventCreate branding.
Use your own custom domain name for a branded experience.
Registration Process:
Create unlimited custom registration form questions.
Set up multi-event registration flows.
Customize the registration page’s appearance and fields to match your business needs.
Ticketing and Payments:
Configure multiple ticket types, coupons, and add-ons.
Accept payments, donations, and offline payments.
Customize the checkout and confirmation pages.
Event Management Tools:
Build custom seating charts and personalized agendas.
Manage speakers, sponsors, and exhibitors.
Use privacy controls like password protection or restricted access.
Integrations:
Connect with third-party tools such as CRM systems, marketing platforms, and analytics software.
Automate workflows and sync data with other business applications.
Communication:
Customize email templates and SMS reminders.
Set up automated communications for invitations, confirmations, and updates.
Surveys and Feedback:
Create custom surveys to collect attendee feedback or applications.
Enterprise Solutions:
For large organizations, EventCreate offers enterprise plans with bespoke website design, development, and advanced features tailored to specific needs.
Additional Costs
Setup Fees:
There are no setup or enrollment fees for any EventCreate plan.
Maintenance Fees:
Ongoing maintenance and updates are included in the subscription cost.
Support Charges:
Basic chat and email support are included with all plans.
Higher-tier plans offer priority or dedicated support.
Phone support is available as an optional add-on for some plans.
Subscription Pricing:
Free plan: Limited features, suitable for small/simple events.
Paid plans: Range from about $4 to $119 per month, depending on features, attendee limits, and number of events.
Enterprise pricing: Custom quotes available for large or complex needs.
Custom Domain:
Using a custom domain costs $50 per year, which includes SSL certification.
Credit Card Processing:
No ticketing fees are charged by EventCreate.
Payment processor fees (typically Stripe) are 2.9% + $0.30 per transaction, usually passed on to attendees.
Email/SMS Credits:
Each plan includes a set number of email credits per month; higher plans offer more.
Add-ons and Advanced Features:
Some advanced features (such as more collaborators, phone support, or higher attendee limits) may require a higher-tier plan or the enterprise package.
Training
EventCreate provides a comprehensive support system to ensure new users can quickly become proficient with the platform:
Onboarding Assistance: New users receive step-by-step guidance during business hours to help with initial setup and navigation.
Support Channels: Support is available via chat, email, and phone. For urgent issues, assistance is available 24/7. Onboarding and general support are provided during standard business hours.
Dedicated Account Managers: For users who need more personalized help, EventCreate offers dedicated account managers to assist with setup, ongoing questions, and event planning.
Self-Service Resources: The platform includes an easy-to-use website builder, pre-designed templates, and customizable content blocks. Users can access help articles and documentation for common tasks and troubleshooting.
Live Chat: Real-time chat support is available on weekdays for immediate assistance.
Training Events: EventCreate periodically hosts webinars and training sessions to help users get the most out of the platform.
Security Measures
EventCreate employs several robust security practices to ensure the safety of user and attendee data:
Data Encryption: All information is protected with 256-bit SSL encryption during transmission.
PCI Compliance: The platform meets Level 1 PCI standards, ensuring secure handling of payment and credit card information.
Access Controls: Organizers can restrict access to event websites and registration forms using private links or password protection.
Regular Security Audits: The company performs routine security audits and provides ongoing employee training to maintain high security standards.
Data Backups: Event and attendee data are automatically backed up to secure remote servers to prevent data loss.
Privacy Compliance: EventCreate adheres to international privacy standards, including compliance with data privacy frameworks for the EU, UK, and Switzerland.
User Content Ownership: Users retain full ownership of their content, and EventCreate does not display ads or promote other events on your event site.
Updates
Frequent Updates: EventCreate regularly releases updates to enhance features, fix bugs, and improve security.
Real-Time Changes: The platform allows users to make and view changes instantly on their event websites.
Centralized Management: All updates are managed by EventCreate’s technical team and are deployed automatically, requiring no action from users.
User Notifications: Major updates and new features are communicated to users through platform notifications or email.
Data Ownership and Portability
Data Ownership: EventCreate’s policy makes it clear that event organizers (referred to as Event Creators) retain ownership and control over the data they collect from attendees. Organizers are responsible for obtaining any necessary consents from their guests and for providing appropriate privacy notices. This means you, as the organizer, determine how attendee data is used and are responsible for managing that data. EventCreate acts as a service provider, processing data on your behalf but not claiming ownership of it.
Data Portability: EventCreate supports data portability. Organizers and users can request their personal data in a portable format, allowing them to transfer information to another system or service if needed. Users also have the right to request access, corrections, deletion, or transfer of their personal data. EventCreate commits to responding to these requests within a reasonable timeframe, in line with international privacy and data protection standards.
Scaling Up / Down
Scaling Up: EventCreate is designed to be flexible and scalable. If your organizational needs grow—such as hosting larger events or requiring more advanced features—you can upgrade your subscription plan at any time. Upgrades provide immediate access to higher attendee limits, additional features, and advanced tools. This can be done easily through your EventCreate account dashboard.
Scaling Down: If your needs decrease, you can downgrade your plan or cancel your subscription at any time. Downgrading will adjust your access to features according to the new plan level, and cancellations take effect at the end of your current billing cycle. The process is straightforward and managed through your account settings.
The terms & conditions for contract renewal and cancellation
Contract Renewal:
EventCreate subscriptions are typically billed on a monthly or annual basis, depending on the plan selected at sign-up.
Subscriptions automatically renew for the same period as the original term (monthly or annually) unless canceled by either the user or EventCreate.
EventCreate is authorized to charge your payment method in advance for each renewal term.
If there is a change in subscription fees, EventCreate will provide at least 30 days’ notice via email before the new fee is charged.
The subscription term continues to renew indefinitely until canceled by either party.
Cancellation:
Both the user (Event Creator) and EventCreate can cancel a subscription at any time for any reason, except where a promotional offer states otherwise.
Upon cancellation, all fees due up to the end of the current billing cycle remain payable.
No refunds are provided for partial billing periods unless specifically stated in a promotional offer.
After cancellation, access to EventCreate continues until the end of the current billing period.
Users can cancel their subscription through various methods provided by EventCreate.
EventCreate reserves the right to immediately terminate a subscription if a user violates the terms of service, with all fees due up to the end of the billing cycle remaining payable. No refunds are provided in this case.
Termination for violation of terms does not limit EventCreate’s right to pursue further legal action or claims.
Compliance
Privacy and Data Protection:
EventCreate complies with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework. These frameworks ensure that personal data transferred from Europe, the UK, and Switzerland to the United States is protected according to strict privacy principles.
EventCreate also adheres to requirements under the General Data Protection Regulation (GDPR), providing users with rights such as access, correction, deletion, and portability of their personal data.
The platform maintains appropriate safeguards for international data transfers, including the use of standard contractual clauses where required.
Security and Payment Processing:
EventCreate is PCI DSS Level 1 compliant, ensuring secure processing of credit card and payment data.
Data is protected with industry-standard encryption, including 256-bit SSL encryption during transmission.
EventCreate follows regular security audits and maintains robust access controls and privacy settings.
Additional Compliance Considerations:
EventCreate’s privacy and security practices are designed to meet or exceed the requirements of major international privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations.
The company supports user rights to lodge complaints with supervisory authorities in the EEA and other jurisdictions if privacy concerns are not resolved directly.
