Security Features: Users appreciate the all-in-one nature of Enginsight, noting its ability to provide standard health checks across assets and deeper insights into selected components. The inclusion of automated penetration testing without additional charges is also praised.
User-Friendly Interface: The platform is described as intuitive and accessible, with a well-organized dashboard that offers a quick overview of the IT landscape. The visualization tools, in particular, have been highlighted for their effectiveness.
Responsive Customer Support: Enginsight's support team is commended for their prompt assistance and willingness to address customer concerns, enhancing the overall user experience.
Steep Learning Curve: Some users find the software initially overwhelming due to its extensive range of features. It may require time and possibly a demonstration to fully understand and utilize all functionalities.
Feature Awareness: There is feedback suggesting that the company could improve communication regarding new features and updates, as users may not always be aware of the latest additions to the platform.
