Eaglesoft
By Patterson Dental Supply, Inc
Outstanding Customer Support: Many users consistently praised Eaglesoft’s support team for being friendly, knowledgeable, and responsive
Ease of Use for Basic Tasks: Users appreciated the simplicity of logging in, managing appointments, and updating patient records
Helpful Features for Billing and Insurance: The software includes tools that streamline billing, insurance claims, and patient statements, which many found beneficial
Reliable for Long-Term Use: Several practices reported using Eaglesoft for many years with overall satisfaction, especially for smaller or mid-sized clinics
Good Training Resources: Tutorials and FAQs were noted as helpful for onboarding new staff and troubleshooting
Outdated Interface and Design: Some users felt the software looked and functioned like an older system, lacking modern design and user experience improvements
Software Crashes and Errors: Reports included occasional shutdowns or being kicked out of the system due to “illegal operations
Steep Learning Curve for New Users: New users found the layout confusing, with icons and features not always clearly labeled or intuitive
