The implementation timeline for Deel varies depending on the products purchased and the complexity of the customer's workforce structure.
Initial Consultation: Engage with Deel's global workforce consultants to understand your specific needs. This step includes setting up a free account tailored to your team’s requirements.
Onboarding: Use Deel's self-serve platform to onboard new hires and existing workforce effortlessly. This platform is designed to be intuitive and user-friendly, making the onboarding process straightforward.
Integration: Eliminate data silos and reduce manual work with over 100 integrations across your tech stack, including accounting and expenses. This step ensures that Deel seamlessly fits into your existing systems.
Compliance Setup: Utilize Deel's Compliance Hub to stay updated on global regulatory issues and ensure compliance. This hub provides access to the latest regulatory updates and risk warnings, offering guidance and actionable alerts.
Deel offers significant configurability, though it is primarily a SaaS platform rather than a fully custom-built solution.
Custom Fields and Documents: Deel HR allows businesses to create custom fields and documents to support unique company structures and requirements.
Customizable Workflows: Deel offers customizable workflows tailored to fit country-specific requirements, ensuring that businesses can automate and streamline their HR processes according to their unique needs.
Performance Management: Deel Engage provides highly customizable performance management tools, including AI-powered career progression frameworks and an intuitive Learning Management System (LMS). Performance reviews can be tailored with 360° feedback, custom transparency settings, and advanced analytics.
Integration Capabilities: Deel integrates with over 100 tools across your tech stack, including accounting, expenses, and HR systems like BambooHR, Personio, and Workday. This allows businesses to build a customized HR stack that fits their existing infrastructure.
Service Fees: Deel charges clients based on the number of active contracts per month. For example, fixed contracts for independent contractors are priced at $49 per active contract per month.
Payment Plan Fees: Clients may select from various payment plans, and additional fees may apply based on the chosen plan. Deel reserves the right to modify payment plan fees with at least 30 days' notice before the end of the next billing cycle.
Upfront Billing Discounts: Eligible clients can receive discounted pricing on Deel's service fees through upfront billing, which offers cost savings for longer-term commitments.
Deel provides extensive onboarding and support resources.
Proactive Assistance: Deel provides exceptional customer service with a dedicated point of contact to assist users throughout their journey.
User-Friendly Platform: The platform is designed to be intuitive, making it easy for users to navigate and perform complex tasks like international payroll.
Remote Employee Training: Deel offers a guide for training remote employees, including best practices for creating effective training plans, conducting orientation lessons, and managing technical issues.
Learning and Development: Deel Engage includes a suite of tools for talent development, such as performance management, career progression frameworks, and a learning management system. These tools help businesses create a culture of continuous learning and development.
Deel maintains a mature security program.
Encryption: All data at rest is encrypted using AES-256, and all data in transit is encrypted using TLS 1.2, ensuring that sensitive information is protected from unauthorized access.
Access Control: Deel uses access control mechanisms such as usernames, passwords, multi-factor authentication (MFA), and biometrics to ensure that only authorized individuals can access personal data.
ISO 27001 and SOC 2 Compliance: Deel is certified under ISO 27001 and SOC 2, demonstrating adherence to high standards of information security management and best practices.
Data Breach Procedures: Deel has a rigid data breach procedure in place to ensure a quick response and notification in the event of a data breach.
Regular Security Training: All internal staff undergo regular mandatory data privacy training to stay updated on the latest security practices and threats.
Advanced Infrastructure: Deel hosts its production data on Amazon Web Services (AWS), which includes DDoS protection and Key Management Service (KMS) to ensure data security.
Deel operates as a cloud-based SaaS platform.
Regular Security Updates: Deel performs regular security updates and penetration tests to identify and mitigate potential vulnerabilities.
Compliance with Regulatory Changes: Deel's Compliance Hub actively monitors global regulatory changes and updates the platform accordingly to maintain compliance.
Key data-management principles generally include:
Data Ownership: Clients retain all rights, title, and interest in the user content they submit. Deel does not claim ownership of any intellectual property rights of the client.
Data Portability: Deel supports the exercise of data subject rights, including the right to data portability. This means that users can request their data to be transferred to another service provider in a structured, commonly used, and machine-readable format.
Data Retention: Deel retains personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable laws. The retention period is determined based on the amount, nature, and sensitivity of the personal data, as well as the purposes for processing.
Scalability: Deel's platform is designed to support businesses of all sizes, from small startups to large enterprises. It allows for seamless scaling by providing tools and services that can be adjusted as organizational needs change.
Flexible Plans: Deel offers various plans and services that can be tailored to the specific needs of a business. This includes the ability to add or remove services as required, ensuring that companies only pay for what they need.
Integration Capabilities: Deel integrates with over 100 tools across your tech stack, allowing businesses to scale their operations without disrupting existing workflows.
Important: Deel's exact renewal and cancellation terms are governed by individual customer agreements and can vary.
Contract Cancellation by Deel: Deel may cancel a contract in the event of suspicious account activity, account compromise, fraud, harassment, threats, illegal acts, or at the direction of a regulatory authority. Deel may also cancel a contract if a user is no longer a Deel accountholder in good standing.
User-Initiated Contract Cancellation: Clients or contractors can initiate the cancellation of a contract through the Deel dashboard. This process records the initiator and the time and date of the cancellation. Once a contract is deleted, it becomes inaccessible and is permanently removed from Deel's servers.
Contract Renewal: Contracts can be renewed automatically or manually, depending on the terms set within the contract. Clients should be aware of the renewal terms and provide notice if they do not wish to renew.
Subscription Plan Termination: Either party may terminate a subscription plan without cause by giving 30 days' prior written notice. The termination becomes effective from the first day of the following calendar month. Deel may also terminate the subscription plan immediately in cases of non-payment, suspicious activity, or other violations of the terms of service.
ISO/IEC 27001: Deel is certified under ISO/IEC 27001, an international standard for information security management. This certification demonstrates Deel's commitment to maintaining high standards of data protection and security.
SOC 2 Compliance: Deel is SOC 2 compliant, which means it adheres to rigorous standards for managing customer data based on five "trust service principles"—security, availability, processing integrity, confidentiality, and privacy.
GDPR Compliance: Deel complies with the General Data Protection Regulation (GDPR), ensuring that personal data is handled in accordance with European data protection laws.
