Cybake offers an ERP-class bakery management software system designed to help bakers control operations, reduce administrative burdens, increase efficiency, and boost sales. The software provides a comprehensive suite of tools for managing orders, invoicing, recipes, production, traceability, shop management, waste control, deliveries, and more. Cybake is cloud-based with mobile access, allowing users to operate it anywhere. It integrates seamlessly with accounts, e-commerce, EDI, POS, and labeling systems. The company serves over 400 businesses and powers more than 3,200 retail stores across the USA, UK, Canada, Ireland, Australia, and New Zealand.
Cybake was founded in 1998 by Jane Tyler, a tech entrepreneur who completed a master's degree in computer science at the University of York. Originally named RedBlack Software, it shipped its first bakery management software version in June 1998. Over time, it became popular among British and Irish bakeries. A cloud-based version launched in 2018 enabled international expansion. In 2020, Cybake opened a US office in Philadelphia, followed by a Melbourne, Australia office in 2022. The company officially rebranded from RedBlack Software to Cybake in 2021 to reflect its flagship product's success and global reach. Today, Cybake software is used by nearly 300 bakeries globally, including major UK retailers like M&S and Cooplands.
Cybake is a private company with an annual revenue estimated around $5.1 million. Its enterprise valuation in the UK market is estimated at approximately £826,100 based on turnover metrics and industry multiples, indicating a modest but stable financial position building on steady growth.
Order Management.
Production Planning & Scheduling (including multi-wave production plans that reduce waste).
Inventory Control.
Recipe Management with nutritional analysis and allergen tracking.
Costing and Pricing.
Sales Analysis and CRM.
Delivery Scheduling.
Supplier Management and Batch Tracking.
Quality Control.
Label Printing.
eCommerce Integration.
Mobile Access for remote management.
Multi-site Management.
User Permissions and roles.
Cybake, but the company has focused heavily on product expansion through continuous software upgrades and new module releases such as the lot tracking and integration with mobile ordering platforms like REKKI, which connects bakeries with restaurants for streamlined order management.
Newly introduced features include business intelligence reporting screens in the purchasing module. These enhance bakeries' negotiation power with suppliers by displaying clear visual analytics—charts and graphs—about purchasing spend, ingredient costs, supplier performance, and purchase order progress. This facilitates cost control, credit claims for supply discrepancies, and ingredient-cost history tracking, which impact margin management positively.
Cybake emphasizes friendly, reliable customer support and a deep understanding of bakery operations. Its leadership, including founder Jane Tyler, is focused on technology innovation tailored for bakery needs. The culture promotes responsive customer service and continual adaptation to bakery business challenges, demonstrating strong sector specialization and a customer-centric ethos.
The software is used by over 400 bakery businesses worldwide, serving roughly 3,200 retail outlet environments. Key customers include major retail bakery chains in the UK and expanding presence in North America and Australia. The active user community benefits from smooth migration services, in-house software development, ongoing support, and a reliable SaaS model that adapts to various bakery sizes and complexity levels.
