Crises Control
By Crises Control
Ease of Use: Many users praise Crises Control for its intuitive and user-friendly interface, which makes it easy to deploy and operate even under stressful emergency conditions. The mobile app, while having room for improvement, is generally considered straightforward and effective for crisis communication
Reliability and Speed: The platform is frequently highlighted for its fast and reliable alert delivery across multiple channels (SMS, email, voice, push notifications). Users appreciate the rapid response capabilities that minimize delays during critical incidents
Comprehensive Features: Customers value the all-in-one nature of Crises Control, which combines mass notification, incident management, task allocation, and reporting in a single platform. Features like two-way communication, geolocation tracking, and AI assistance (CRAiG) enhance operational efficiency
Customer Support: The support team receives strong commendations for being knowledgeable, responsive, and helpful during setup and ongoing use. Users note that the company is quick to respond to specific development requests and provides effective onboarding and training
Cost-Effectiveness: Many reviews mention that Crises Control offers excellent value for money, with affordable pricing relative to the breadth of features and quality of service provided
Mobile App Performance: Some users have noted that the mobile app could be improved, citing occasional bugs or slower performance initially. However, these issues are often resolved quickly through updates and support intervention
Feature Development Needs: A few users mention that certain specific requirements may require additional development work or customization, which can delay immediate implementation of desired features. Nonetheless, the company is praised for its responsiveness in addressing these needs
Occasional Software Updates: There have been isolated reports of new releases not working as smoothly as expected, though these are typically followed by prompt fixes and improvements
