Crises Control
By Crises Control
Crises Control is a London-based private limited company specializing in cloud-based crisis management and mass notification software. Founded in 2012 (originally as Data Solutions Direct Limited before rebranding), it has grown into a trusted provider of critical communication solutions designed to help organizations rapidly and reliably communicate during emergencies and critical incidents. The company’s headquarters is located at Transputec House, Wembley, London.
The platform enables organizations to send multi-channel alerts—via SMS, email, voice calls, push notifications, and desktop alerts—to targeted groups or entire populations. Its SaaS-based, mobile-first design ensures accessibility and responsiveness anytime, anywhere. The company emphasizes ease of use, rapid deployment (often within two weeks), and scalability, making it suitable for small businesses to large enterprises.
Crises Control has demonstrated steady growth. Estimates vary, with some sources indicating annual revenue around $870,000, while others suggest figures closer to $50 million, possibly reflecting different reporting periods or revenue recognition methods. The company employs between 10 to 20 people, focusing on a lean, expert team. Its valuation is not publicly available, but the revenue per employee and market positioning suggest a growing and sustainable business in the crisis management software niche.
Crises Control, but the company continuously expands its product capabilities. Recent enhancements include integration with Microsoft Teams for seamless alert delivery within everyday collaboration tools and the introduction of CRAiG, the AI crisis assistant. These developments underscore a commitment to innovation and adapting to evolving user needs.
The Teams integration allows critical alerts to appear directly in users’ workflow, reducing response times. CRAiG provides intelligent, context-aware assistance during crises. The platform also boasts real-time incident tracking, automated escalation, and comprehensive analytics dashboards, supporting data-driven crisis management.
Crises Control emphasizes professionalism, customer-centricity, and reliability. User reviews highlight excellent onboarding, training, and ongoing support, reflecting a culture dedicated to client success and operational excellence. The company prioritizes security and compliance, employing enterprise-grade encryption and adhering to global standards like GDPR, demonstrating a commitment to protecting sensitive data and maintaining trust..
Crises Control serves a broad user base across multiple industries and geographies, including public sector entities, corporations, and organizations with complex communication needs. Its multilingual support and scalable architecture make it suitable for global deployments. Customer feedback praises the platform’s ease of use, rapid deployment, and effectiveness in fulfilling regulatory requirements and duty of care obligations. The company maintains an active presence on professional networks like LinkedIn, fostering a community of users and partners focused on resilience and crisis preparedness.
