Consolto

Consolto is a customer engagement and video conferencing software designed for freelancers, consultants, and small-to-medium businesses (SMBs) that need to interact with clients in real time without relying on complex enterprise tools. Founded in 2018 in Israel, Consolto falls under the category of Video Conferencing and Live Chat Software, but it goes beyond traditional video call platforms by integrating multiple client-facing features into a single, lightweight solution. At its core, Consolto transforms any website into a virtual office through an embeddable widget that combines HD video calls, live chat, screen sharing, co-browsing, and appointment scheduling. Unlike standalone video tools, Consolto is built for businesses that want to create personalized, high-touch experiences directly from their websites. This makes it ideal for industries such as consulting, coaching, healthcare, education, and e-commerce, where real-time interaction drives trust and conversions. One of Consolto’s standout features is its proactive chat system, which detects visitor behavior and initiates conversations automatically. This capability helps businesses capture leads before they leave the site, improving engagement and conversion rates. The platform also includes integrated payment processing, allowing professionals to invoice clients before or during a session, which is particularly useful for paid consultations and coaching services. Beyond communication, Consolto offers appointment scheduling tools with calendar synchronization, enabling clients to book sessions seamlessly. It also provides visitor tracking, CRM integration, and conversation history, giving businesses a centralized view of customer interactions. These features make Consolto not just a communication tool but a mini-CRM tailored for service providers. The software is cloud-based, meaning users don’t need to install heavy applications or manage infrastructure. It works across desktop and mobile browsers, with native apps available for iOS and Android. Setup is simple—embedding the widget on a website typically takes less than five minutes. Consolto also supports branding customization, allowing businesses to maintain a consistent look and feel. Pricing is competitive, starting at around $8–$10 per month per user, with higher tiers offering advanced features for larger teams. Reviews on platforms like G2, Capterra, and AppSumo consistently rate Consolto between 4.7 and 4.8 stars, praising its ease of use, video quality, and responsive customer support. While some users note limitations such as group meeting support and advanced white-label options, Consolto’s development roadmap actively addresses these needs.

Consolto’s distinct advantage lies in its all-in-one, client-focused bundle tailored for smaller businesses that want seamless video, chat, scheduling, payments, and analytics—all via a lightweight, embeddable widget. Unlike enterprise-heavy suites such as Microsoft Teams, Zoom, or GoTo Meeting, Consolto simplifies engagement by enabling proactive chat invitations, payments during live sessions, and co-browsing—without switching tools. Competing platforms like LiveChat, Intercom, or Zendesk either lean into chat-only or are pricing teams out of valuable video and scheduling add-ons. Consolto brings voice, video, text, scheduling, payment, visitor tracking, and CRM sync into a single platform starting at $8–10/month—far more economical compared to segmented subscriptions. Its ease of setup is emphasized as a core strength in independent reviews. Embedding Consolto often takes under five minutes, with no separate downloads or admin accounts, and the centralized widget reduces friction. It also offers a unified interaction history and analytics suite, unlike siloed tools that leave teams tracking conversions across multiple platforms.

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)