Commusoft
By Commusoft Ltd
Commusoft is an award-winning provider of field service management software designed for trades, maintenance, and installation businesses, with a strong focus on delivering excellent customer journeys and operational efficiency.
Commusoft is a privately held software company headquartered in London, UK, with international teams serving North America and other markets.
It specializes in job management, scheduling, invoicing, asset and contract management, and customer communication for field service businesses, including plumbing, HVAC, electrical, and facilities management.
Commusoft was founded in 2006 by Jason Morjaria, who started work on the software as a university student, building the first version for a field service business that later folded.
Despite early setbacks, Morjaria persisted, landing the company’s first client through direct outreach, helping lay the groundwork for Commusoft’s ongoing growth and innovation.
Commusoft’s product covers end-to-end job management, CRM, contract management, parts and inventory, quotes and estimates, scheduling, invoicing, payments, reporting/analytics, and digital certificates.
The platform supports customer portals, role-based permissions, automated workflows, recurring billing, direct debit/ACH payments, and asset/service contract management.
Commusoft recently launched advanced contract management, automated direct debit payments, customizable SLAs, and enhanced preventive maintenance program scheduling.
Updates focus on increasing revenue, minimizing admin, and improving service delivery for commercial and residential clients.
Commusoft’s mission is to educate and empower clients to deliver world-class customer journeys—placing customer success, education, and transparency at the center of its business.
The company fosters inclusion and belonging, with a diverse team and a ‘culture-add’ mindset for hiring.
Commusoft’s clients are mostly small to medium-sized enterprises in construction, plumbing, electrical, and related trades, with some larger entities.
The platform is used by thousands of businesses globally, supporting a very active user base with high engagement via social media and educational video content.
