Clinical Conductor CTMS
By Advarra
Clinical Conductor CTMS is a configurable and collaborative platform that acts as a central repository for all operational aspects of clinical trials, managing study documents, trial budgets, participant recruitment, financial tracking, compliance, and communication. The platform supports virtual, hybrid, and traditional trials at any scale, with features that adapt to diverse research organizations. It uses a cloud-based system and includes integrations with other Advarra products for regulatory, eSource, and eConsent functionality.
The platform was originally developed by Bio-Optronics, a healthcare software leader based in Rochester, NY. After initial rollout, Clinical Conductor quickly became the most widely used CTMS globally, expanding across 1700+ organizations and hundreds of research sites. The adoption rate accelerated due to its configurability, collaborative features, and ability to support multidisciplinary research networks
Clinical Conductor provides a suite that includes budgeting, billing, advanced reporting, real-time analytics, participant engagement modules (such as CCText messaging and CCPay payment automation), document and scheduling management, and robust recruitment workflow tools. Its API facilitates integrations with eReg, eSource, EDC, and external third-party platforms. Compliance is assured through ISO 27001:2013 and SOC 2 Type 2 certifications, with role-based coordination and cloud data security.
Recent updates focus on participant-centric modules (CCText for HIPAA-compliant two-way messaging, CCPay for streamlined patient/caregiver payments), enhanced remote workflow enablement, flexible analytics, and regulatory-focused integrations. Upgrades are frequently released to align with evolving clinical trial best practices and regulatory changes.
Bio-Optronics and Advarra both emphasize innovation, user-centered design, and responsiveness to client feedback. The companies promote collaboration, industry networking via the Onsemble Community, and continually drive advancements based on direct research site input. Support is described as highly responsive, to resolve issues on first contact.
Clinical Conductor serves more than 1700 organizations, including site networks, hospitals, academic medical centers, CROs, and sponsors, across North America and international markets. The Onsemble Community and peer collaboration forums provide opportunities for users to share best practices, drive innovation, and shape future platform updates. Its reputation is built on reliability and adaptability for varying research scales and disciplines.