CircleLoop

CircleLoop is a cloud-based business phone system that replaces traditional telephony with VoIP-powered apps. It’s designed for startups, SMEs, and remote teams who want flexible, scalable, and contract-free communication tools.

• Headquarters: Preston, Lancashire, United Kingdom

• Founded: 2016

• Founders: Damian Hanson and David Hague

• Parent Company: Mission Labs Limited

CircleLoop was founded in 2016 by Damian Hanson and David Hague3. The idea stemmed from their frustration with outdated and clunky telecom systems in their previous business. They envisioned a modern, software-driven phone system that could be set up without technical expertise.

Since its inception, CircleLoop has grown steadily, attracting thousands of users and integrating with popular business tools to enhance productivity.

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• Cloud Phone System: Offers full VoIP functionality, including inbound and outbound calling, call transfer, and voicemail.
• Number Porting and Virtual Numbers: Supports local and international numbers for flexible business identity.
• Call Recording and Analytics: Enables users to track call performance, monitor quality, and ensure compliance.
• Integrations: Connects with popular tools like HubSpot, Microsoft Teams, Pipedrive, and Zoho CRM.
• Desktop and Mobile Apps: Provides access from any device, enabling work-from-anywhere communication.
• Team Collaboration Tools: Includes shared contacts, call logs, and centralized management features.
• Call Forwarding and Routing: Offers automated call distribution to enhance responsiveness.
• Voicemail to Email: Sends transcribed voicemails directly to inboxes for convenience.
• Conference Calling: Built-in capabilities for group discussions and remote meetings.

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CircleLoop continuously updates its platform to improve user experience. Recent innovations include:

• Enhanced integrations with CRM platforms

• Improved call quality via hardware optimization (e.g., Jabra headsets)

• Expanded international number support

• SMS and contact management tools

CircleLoop champions simplicity, transparency, and flexibility. It avoids contracts and jargon, focusing instead on monthly subscriptions and intuitive design.

Core Values:

• Empowerment: Helping businesses communicate better

• Innovation: Reinventing telecom with modern software

• Accessibility: No technical expertise required

• Remote-first: Designed for hybrid and mobile teams

CircleLoop serves over 10,000 users in the UK alone, with growing adoption in Ireland, Germany, and the Netherlands. Its community includes startups, SMEs, and micro-businesses across industries like marketing, retail, and tech.

Community Highlights:

• Active Help Centre and Partner Portal

• Positive user reviews for flexibility and cost-effectiveness

• Integration with popular CRMs and productivity tools