AUTOsist
By AUTOsist
Initial Setup:
Configuration: The software is configured to match the specific needs of the business. This includes setting up digital inspection forms, custom checklists, and notifications.
Data Migration: If transitioning from another system, existing data such as maintenance records, fuel purchases, and odometer readings can be imported into AUTOsist.
User Training:
Training Sessions: AUTOsist provides comprehensive training for users, which includes how to use the mobile app and web portal. This training is supported by 24/7 customer support and dedicated account managers.
Support Resources: Users have access to various support resources, including tutorials and documentation, to help them get acquainted with the software.
Go Live:
Testing: Before fully going live, the system is tested to ensure everything is working correctly and that users are comfortable with the new system.
Launch: Once the system is configured and users are trained, the software is ready to be used for daily operations.
Ongoing Support:
Customer Support: AUTOsist offers 24/7 customer support to assist with any issues that may arise during and after the implementation process.
Account Management: Dedicated account managers are available to provide ongoing support and ensure the software continues to meet the business's needs.
Digital Inspection Forms:
Users can configure digital inspection forms specific to each vehicle and piece of equipment. This allows for detailed and customized inspections that meet the unique needs of different assets.
Custom Checklists:
Custom checklists can be created for vehicle inspections and maintenance tasks. Notifications can be set up for items that are not in proper working order, ensuring timely attention to issues.
Reports:
AUTOsist allows users to create custom reports that can be viewed and run on a weekly, monthly, quarterly, or annual basis. This flexibility ensures that businesses can generate the specific reports they need to monitor and manage their fleet effectively.
User Permissions:
Managers can assign users to specific vehicles and assets with permission control. This feature ensures that only authorized personnel can access and manage certain aspects of the fleet, enhancing security and accountability.
Parts Inventory Management:
The software includes a parts inventory management system that allows businesses to keep track of parts inventory counts at multiple locations, monitor costs, and include parts used in maintenance work orders. Notifications can be set up for low stock levels.
Data Import and Export:
AUTOsist provides tools to import old records using CSV or Excel formats, making it easy to transition from other systems. Data can also be exported to Excel for further analysis or record-keeping.
Custom Notes and Images:
Users can attach custom notes and images to records, such as accident reports, special customer requests, and part numbers. This feature allows for detailed documentation and better tracking of fleet activities.
Trip and History Logs:
The trip log feature allows users to enter beginning and ending odometers to track miles, kilometers, or hours of trips. The history log keeps track of who makes changes to any records, providing extra safety and accountability.
Maintenance Package:
Cost: Starting at $5 per asset per month (billed annually) or $6 if paying monthly.
Features: Includes maintenance reminders, scheduling, real-time odometer syncs, service reminders and notifications, real-time work order status tracking, vehicle and equipment maintenance records, inspections, customizable DVIR digital inspection forms, FMCSA and DOT compliant forms, and more.
Maintenance Package + GPS:
Cost: Starting at $27 per asset per month (billed annually) or $30 if paying monthly.
Features: Includes all features of the Maintenance Package plus GPS hardware, GPS location tracking, auto-generated work orders, geofencing and landmarks, real-time engine code (DTC) alerts, and more.
Maintenance Package + GPS + Safety Cameras:
Cost: Starting at $54 per asset per month (billed annually) or $60 if paying monthly.
Features: Includes all features of the Maintenance Package + GPS plus dual-facing HD dash cameras, in-cab alerts, driver behavior metrics and reward program, AI video telematics, camera live streams, and more.
Training Materials
Getting Started Guide:
A detailed guide to help users set up their accounts and start managing their fleet. It includes information on common questions and initial setup steps.
User Quick Start Guide:
Step-by-step instructions on how to register an account via the web portal or mobile app. This guide is designed to help users quickly get started with the software.
On-Demand Training Videos:
Various tutorial videos are available to assist users in understanding different features of the software. These videos cover topics such as adding vehicles/assets, setting up reminders, and using the mobile app.
Mobile App Overview:
A specific training video that provides an overview of the mobile app, available for both iOS and Android. This video helps users understand how to use the app for managing their fleet on the go.
Live Demos and Webinars:
AUTOsist offers live online training sessions and webinars to provide real-time assistance and demonstrations of the software's features.
1. Encryption:
Personally identifiable information entered through the AUTOsist site or software is encrypted using Secure Socket Layer (SSL) technology. This helps protect data during transmission over the internet.
Physical, Administrative, and Technological Safeguards:
AUTOsist employs commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through its site and software. These measures are designed to protect against unauthorized access, use, or disclosure of data.
2. Data Storage and Processing:
Information collected through AUTOsist's site and software is stored and processed in the United States. This ensures that data is managed in compliance with U.S. data protection regulations.
3. Breach Response:
In the event of a security breach, AUTOsist will take reasonable steps to investigate the situation and, where appropriate, notify individuals whose information may have been compromised. The company will also take other steps in accordance with applicable laws and regulations to mitigate the impact of the breach.
4. User Controls:
Users have mechanisms to update and correct their personal information through their accounts. They can also opt out of receiving updates or notifications by managing their preferences or contacting AUTOsist support.
Regular Updates:
Software updates are typically released on a regular basis, which can be monthly, quarterly, or as needed based on the development cycle and user feedback.
User Notifications:
Users are usually notified about updates through in-app notifications, emails, or announcements on the company's website or support portal.
Automatic Updates:
For cloud-based software like AUTOsist, updates may be applied automatically without requiring user intervention. This ensures that all users have access to the latest features and security enhancements.
Data Ownership:
Users retain ownership of the content and data they enter or upload to the AUTOsist platform. AUTOsist does not undertake to review, edit, manage, or determine the suitability, legality, or value of any content or data entered by users.
Data Portability:
Users can export their data from the AUTOsist platform. This feature allows users to download their data in a format that can be used with other systems or for record-keeping purposes. This ensures that users have control over their data and can move it as needed.
Flexible Pricing Plans:
AUTOsist provides various pricing plans that can accommodate different sizes of fleets and feature requirements. This flexibility allows businesses to adjust their subscription based on the number of assets they need to manage.
No Long-Term Contracts:
AUTOsist operates on a no-contract basis, which means businesses can adjust their subscription without being locked into long-term commitments. This is particularly beneficial for scaling up or down as needed.
Volume Pricing Discounts:
For fleets with more than 100 assets, AUTOsist offers volume pricing discounts. This can make scaling up more cost-effective for larger organizations.
Easy Adjustment:
Businesses can easily add or remove assets from their subscription plan through the AUTOsist web portal or by contacting customer support. This ensures that the software can grow with the business or be scaled back if necessary.
Contract Renewal
Automatic Renewal:
Subscriptions will automatically renew for additional periods equal to the initial subscription term unless terminated. This is a common practice to ensure continuity of service without interruption.
Cancellation Policy
For Account Holders NOT using GPS/Telematics Features:
Notice Period: Account holders may cancel services at any time upon 30 days' written notice to AUTOsist.
Monthly Billing: If billed monthly, no fees will be charged after the 30-day period.
Yearly Billing: If billed yearly, a prorated refund for the remainder of the contract year will be provided following the 30-day notice period, minus a termination fee of 15% of the yearly fee.
Data Export: Users must export their content before canceling their account, as content may not be recoverable once the account is canceled.
For Account Holders using GPS Tracking and Telematics:
AUTOsist is an official reseller of Azuga, and the use of GPS devices and Azuga’s services is subject to Azuga’s terms and conditions, which include specific cancellation policies. These can be found on Azuga’s website.
Non-payment:
If an account holder fails to pay any fee or other amounts due, their AUTOsist account may be suspended. The account holder will be liable to reimburse AUTOsist for amounts due upon demand, plus any applicable processing fees, charges, or penalties, plus interest and other costs of collection as allowed by law.
DOT (Department of Transportation):
AUTOsist helps businesses comply with DOT regulations by maintaining necessary records and ensuring vehicle and driver compliance. This includes features such as digital inspection forms, maintenance records, and reminders for scheduled maintenance or inspections.
FMCSA (Federal Motor Carrier Safety Administration):
The software includes features that help businesses comply with FMCSA regulations. This includes digital inspection forms (DVIR), maintenance records, and other compliance-related documentation that are essential for fleet management.
