Arcs
By Marketing Systems Group
Functionality: Users appreciate ARCS for its robust features that facilitate various aspects of research management. One user noted, "ARCS does everything I need it to. I use [ARCS] to recruit subjects for clinical trials, and this software does it all. I can program the questionnaire and disqualify subjects on any question."
Efficiency in Recruiting: The platform has been praised for reducing recruitment time and costs. A reviewer mentioned, "We saved on recruiting time and on costs. We were able to fill our clinical studies in half the time and keep up-to-date records for all the volunteers that are currently registered."
User-Friendly Interface: Users find the system intuitive for both staff and participants. As one user stated, "It is easy to use for both staff and subjects."
Customization Challenges: Some users have reported that, despite the platform being tailored to their company's needs, certain aspects may still require improvements. However, they also acknowledge the responsiveness of the support team in addressing these issues.
Learning Curve for Advanced Features: A few users have mentioned that creating and storing reports can be complex, with a need to familiarize themselves with various filters and categories. One reviewer noted, "Finding all of the filters, in the different categories, takes a lot of time to learn."
