Amaka

1. Choose a Plan Select from Free, Premium, or Premium+ tiers based on your transaction volume and integration needs.

2. Select Integrations Amaka supports platforms like Xero, MYOB, Square, and Vend. Some integrations are free, while others may require a paid plan.

3. Connect Your Apps Use Amaka’s guided setup to link your POS, e-commerce, or payment platforms to your accounting software.

4. Configure Sync Settings Customize how transactions, inventory, and cost of goods sold (COGS) are synced. Premium plans offer extended backsync periods up to 365 days.

5. Test & Validate Run initial syncs to ensure data flows correctly. Amaka’s support team can assist during this phase.

6. Go Live & Monitor Once validated, the integration runs automatically. You can opt for managed reconciliation services if you want Amaka’s specialists to monitor and reconcile transactions.

Implementation Timeframe

• Self-setup: Typically completed within minutes to a few hours, depending on complexity.

• With Support: May take 1–2 days if assistance or managed services are involved.

Amaka offers a range of customization features to fit specific business needs, especially for accounting professionals and small to medium-sized businesses:

• Custom Mapping Available in Premium and Premium+ plans, users can map sales, payment types, and accounts to specific categories, products, or locations.

• Detailed Breakdown Options Data can be grouped and reported by product, category, or location, allowing tailored insights for different business models.

• Multiple Integrations Supports platforms like Xero, QuickBooks, MYOB, Shopify, Square, Vend, and more. Businesses can choose integrations that match their operational stack.

• Enterprise App Support For apps like Revel, Impos, and Assignar, Amaka offers enterprise-level integration, though access and pricing are discussed separately.

• Backsync Flexibility Premium+ users can backsync up to 365 days of historical data, which is useful for businesses migrating systems or catching up on accounting.

• Multi-location Support Premium plans allow syncing across multiple stores or locations, ideal for franchises or businesses with distributed operations.

• Summarized vs. Detailed Views Users can choose between summarized daily sales or detailed transaction-level data depending on their reporting needs.

• Free Trial: 7-day trial for Premium and Premium+ plans.

• Transaction Limits: Free plan supports up to 60 transactions/month; Premium supports up to 500; Premium+ offers unlimited.

• Enterprise Integrations: May require custom pricing and negotiation for apps like Revel or Assignar.

• No Setup Fees: All plans, including Premium+, do not charge for onboarding or setup.

• Unlimited Support: All tiers include access to support, including managed sessions for setup and troubleshooting.

Amaka provides comprehensive onboarding and support to help users get started smoothly:

• 1-on-1 Zoom Sessions: Free 30-minute video calls with integration specialists for setup, troubleshooting, and walkthroughs.

• Help Desk & Documentation: Extensive self-service guides covering setup, configuration, mapping, syncing, and error resolution.

• Call Back Requests: Personalized support calls available for tailored assistance.

• 24/7 Support Access: Round-the-clock help ensures users can get assistance regardless of time zone.

Amaka prioritizes data protection and system integrity through:

• Secure Authentication: Strong login protocols and app account management to prevent unauthorized access.

• Error Detection & Alerts: Real-time alerts for authentication issues, missing mappings, and sync failures to maintain data accuracy.

• Privacy Commitment: Adherence to strict privacy policies ensures responsible handling of user data.

Amaka maintains and improves its platform regularly:

• Continuous Enhancements: Frequent updates to integrations, mapping features, and sync capabilities.

• User Feedback Integration: Product improvements often stem from support interactions and user suggestions.

• Managed Services: Premium+ users benefit from proactive monitoring and reconciliation, which includes update handling and issue resolution.

Amaka emphasizes user control and transparency when it comes to data:

• User-Owned Data: Businesses retain ownership of their data. Amaka acts as a conduit for syncing and managing data between platforms, not as a data controller.

• Portability Support: Users can disconnect integrations at any time and retain access to their accounting platforms and POS systems independently.

• No Lock-In: Because Amaka integrates with widely used platforms like Xero, QuickBooks, and MYOB, users can migrate or switch services without losing access to their core data.

• Compliance: Amaka’s practices align with global data protection standards such as GDPR, ensuring users can request data access or deletion as needed.

Amaka offers flexible terms to accommodate changing business needs:

• Tiered Plans: Users can move between Free, Premium, and Premium+ plans based on transaction volume and integration complexity.

• No Long-Term Contracts: Monthly billing allows users to upgrade or downgrade without penalties.

• Transaction-Based Scaling:
  • Free: Up to 60 transactions/month
  • Premium: Up to 500 transactions/month

  • Premium+: Unlimited transactions

• Multi-Location Support: Premium+ plans support scaling across multiple stores or business units.

• Backsync Options: Premium+ users can backsync up to 365 days of historical data, useful for scaling or catching up on accounting.

• Enterprise Integrations: For larger businesses, Amaka offers custom solutions and pricing for platforms like Revel and Assignar.

Amaka operates on a flexible, subscription-based model with user-friendly policies:

• Monthly Billing: All plans (Free, Premium, Premium+) are billed monthly, allowing users to upgrade, downgrade, or cancel without long-term commitments.

• No Lock-In Contracts: Users can cancel at any time without penalties or cancellation fees.

• Auto-Renewal: Subscriptions renew automatically unless canceled. Users are advised to manage renewals through their account settings.

• Cancellation Process:
  • Can be initiated directly from the user dashboard.
  • No need for written notice or support intervention.

  • Immediate termination of premium features upon cancellation.

• Refunds: Typically not offered for partial months or unused time, unless under exceptional circumstances.

• Trial Period: Premium and Premium+ plans include a 7-day free trial. Users can cancel during this window without charges.

• GDPR (General Data Protection Regulation): Ensures user data privacy, consent management, and the right to access or delete personal data.

• Data Portability & Ownership:
  • Users retain full ownership of their synced data.

  • Integrations can be disconnected at any time without losing access to core systems like Xero or QuickBooks.

• Secure Authentication: Implements strong login protocols and error alerts for unauthorized access attempts.

• Privacy Policy Alignment: Amaka’s practices reflect global privacy norms, including transparency in data handling and user rights.

• Error Monitoring & Audit Trails: System alerts and logs help maintain data integrity and compliance with accounting standards.