Ease of Use: Users find ABUKAI Expenses intuitive and simple to navigate, making it accessible for employees to manage their expenses efficiently. The app's ability to automatically generate expense reports from receipt images is particularly praised for its convenience and time-saving capabilities.
Accuracy: The software is noted for its high accuracy in data extraction from receipts, which minimizes the need for manual corrections. This feature is highly valued by users who deal with a high volume of expenses.
Mobile Accessibility: The mobile app is a strong point, allowing users to handle expense reporting on the go. This flexibility is appreciated by users who travel frequently or who need to manage expenses without access to a desktop.
Customer Support: ABUKAI's customer support receives positive feedback for being responsive and helpful. Users appreciate the direct support via email and the proactive approach to resolving issues.
Customization Limitations: Some users express a desire for more customization options, particularly in terms of tailoring the expense reporting process and integrating with specific back-end systems. While ABUKAI offers some customization, there is a call for more flexibility.
Technical Glitches: There are mentions of occasional app glitches, such as the app closing unexpectedly or issues with re-activation keys. These technical problems can disrupt the user experience and delay expense reporting
