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Table of Contents

• What is Veterinary Software?
• What are the common features of Veterinary Software?
• What are the benefits of Veterinary Software?
• How much does Veterinary Software cost?
• Key considerations when purchasing Veterinary Software

What is Veterinary Software?

Veterinary Software helps veterinary professionals manage their practice or hospital and provide better animal care. This includes appointment scheduling, electronic medical records management, billing and invoicing, inventory management, and staff scheduling. This veterinary hospital and practice management software maintains a centralized digital repository of animal records, including diagnoses, treatment plans, medications, lab results, and images (xRay, CT scan, and ultrasound).

The software also manages the inventory of medications, vaccines, and other supplies to ensure that essential items are always in stock at the vet clinic. Users can also keep track of the organization’s financial performance, including revenue, expenses, and profit margins.

What are the common features of Veterinary Software?

• Appointment scheduling: Book, manage, and track appointments for the pet owner. Users can select the desired date and time, assigning a veterinarian or technician associated with the wellness check, treatment follow-up, or survey. The feature sends automated reminders to clients and the healthcare provider as the appointment nears.
• Patient record management: Document patient profiles with their medical history, services taken, bills, appointments, reports, and other relevant data. This provides a centralized repository of information, enabling veterinarians and support staff to make informed decisions about the animal’s care.
• ePrescribing: Generate electronic prescriptions with the medications and intake schedules for the patient. The feature allows sharing the ePrescription with pharmacies, compounding facilities, or other medical facilities.
• Inventory management: Track all the clinical inventory items, including medications, vaccines, medical supplies, and surgical equipment. The feature maintains a catalog of all items with their name, description, manufacturer, expiry date, cost, and supplier details.
• Billing and invoicing: Automate generating customized bills and invoices, calculating the cost associated with the medical services rendered by the patient. The feature allows maintaining a database of all the generated bills and invoices to retrieve past records and track outstanding payments.

What are the benefits of Veterinary Software?

• Improves animal care: Veterinary practice management software maintains detailed electronic records for each animal. With easy access to this information, healthcare providers can make informed and timely diagnosis and treatment plans. The software also includes features for educating the pet owner about the animal’s health. Pet owners can access the client portals for treatment plans, medications, diagnoses, and other information relevant to providing better animal care at home.
• Enhances revenue management: The billing and invoicing feature of veterinary software ensures that all services, medications, and procedures are added to the total amount, reducing errors and increasing revenue accuracy. Some tools offer automated payment processing, including the ability to accept online payments. This can further speed up the payment collection, reducing delays in revenue receipt.
• Analyzes practice’s performance: Through data collection, reporting, and analytics capabilities, the software gathers trends and patterns into the vets' practice operations. This data includes past and upcoming appointments, lab results, patient visits, treatments, medications dispensed, and financial transactions. Users can generate reports, customize them to understand specific metrics and areas of concern, and utilize them for process optimization.

How much does Veterinary Software cost?

Most veterinary practitioners' software products on the market are priced “per month,” and their entry-level pricing plan ranges from $20 to $220+*. An enterprise product that’s priced higher may include additional features such as advanced reporting, self check-in, telemedicine, and priority support.

*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites as of October 12, 2023.

Key considerations when purchasing Veterinary Software

• Opt for electronic data exchange between healthcare organizations: The selected veterinary software should support interoperability standards such as HL7 (Health Level Seven) or FHIR (Fast Healthcare Interoperability Resources). These standards allow for the exchange of animal health information with different healthcare systems and organizations. Interoperability is important if the veterinary practice needs to collaborate with healthcare providers, labs, or pharmacies for treatment referrals, tests, and medication management.
• Consider a built-in billing and invoicing system: Look for automated bill and invoice generation with all the healthcare services, including medications, tests, and consultations. Additionally, some veterinary software may offer a built-in payment processing system to facilitate online payment for clients using the self-service portal. If not built-in, the software vendor may integrate the software with a payment processing system to record and track online payments for revenue management.
• Evaluate telemedicine and client portal features: See if the selected veterinary software enables remote veterinary consultation via video, phone, or messaging. This includes the online booking system that is facilitated through a client portal. Look for the ability to select and schedule telemedicine appointments with specific practitioners at a preferred time slot. The software should notify of successful bookings with details and send in-app or email alerts as the appointment date nears.