Buyers Guide

Table of Contents

• What is Home Health Care Software?
• The benefits of Home Health Care Software
• Typical features of Home Health Care Software
• The cost of Home Health Care Software
• Considerations when purchasing Home Health Care Software
• Relevant Home Health Care Software Trends.

What is Home Health Care Software?

Home health care software helps with the financial, clinical, scheduling, medical records, and point-of-care aspects of home health care. Home health care professionals can use this software to help streamline and automate administrative tasks, record keeping, and care plan management.

The benefits of Home Health Care Software

• Easily manage different business processes: There are many processes that need to work in tandem to allow your practice to operate smoothly. Home health care software can help you manage patient records, care plans, claims, compliance, and payroll in one place. This can save you time, ensure invoices/bills/and claims are submitted on time, and reduce errors.
• Consolidate records and other business information: Home health care software can store patient, clinical, and billing records in one secure repository. This allows your practice to safely store records in compliance with privacy regulations and ensure easy access.

Typical features of Home Health Care Software

• Patient records management: Consolidate all patient clinical and billing information in one place
• Scheduling: Plan availability and assign specific time slots for tasks and resources
• Billing and invoicing: Create and manage monetary interactions
• Care plan management: Manage treatment plans and coordinate between care providers and patients with special care needs
• Claims management: Submit and follow up on claims with insurance companies
• Compliance management: Track and manage non-adherence to policies in a service, product, process, or supplier behavior
• Mobile access: Access the software remotely via mobile devices
• Electronic signature: Sign a document digitally within the system
• Payroll management: Track and process employee payroll
• Time tracking by client: Track time/hours worked per client

The cost of Home Health Care Software

Most products in the market are priced on a per month, per-user basis. Pricing can be divided into three pricing tiers based on their starting price:

Price ranges*:

• $1 - $69
• $69 - $271
• $271+

*The pricing included is for the entry-level/lowest priced offering found on vendor websites on July 9, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products.

Considerations when purchasing Home Health Care Software

• Non-medical care provider: If applicable, ensure the home health care software you choose can assist providers without a medical background.
• Deployment: Home health care professionals need to choose between cloud-based or on-premise options. Cloud-based software is hosted on a vendor or third-party cloud server, and is accessible through any device connected to the internet. On-premise software is hosted on your business’s server, which means you are responsible for managing maintenance, upgrades, support, and data storage.
• HIPAA compliance: Regulatory compliance is a feature some home health care professionals need, but not every solution offers it. If you need this feature, confirm its inclusion with your chosen vendor before making a purchase.

Relevant Home Health Care Software Trends

• Predictive analytics and artificial intelligence: Using collected data, AI can make predictive analytics more accurate, which can save lives and money if health conditions are detected early. This technology can help home health care providers better assist their patients, improve their quality of life, and make more accurate diagnoses.
• Telehealth for home care: According to Gartner, robots will eventually be essential for home health care (comprehensive research available to clients). For example, eldercare-assistive robots are smart devices that can move semi-independently, perform tasks, and use sensors to understand and navigate their environment. These devices can help elderly people walk, bathe, and monitor their health conditions.