SimplyMeet.me

SimplyMeet.me is designed to be cost-effective with no setup fees and no hidden maintenance charges. The platform operates on a subscription model:

• Free Forever Plan: No cost for basic features (up to 500 meetings/month).

• Professional Plan: $9.99 per user/month.

• Enterprise Plan: Custom pricing for unlimited users and advanced features. Support: Live chat and email support are included at no extra cost. Enterprise customers get dedicated account managers and phone support, but these are part of the plan—not billed separately. There are no mandatory onboarding or training fees, making it budget-friendly compared to competitors.

SimplyMeet.me offers:

• 24/5 Live Chat Support for quick assistance.

• Email Support for troubleshooting and inquiries.

• Help Center & Knowledge Base with step-by-step guides and FAQs.

• Video Tutorials for setup and feature walkthroughs.

• Enterprise Onboarding Assistance, including personalized training sessions and account configuration.

• Dedicated Account Manager for Enterprise clients. This ensures smooth adoption for individuals and teams without extra cost.

SimplyMeet.me prioritizes data security through:

• ISO-27001 Certification for information security management.

• Two-Factor Authentication (2FA) for account protection.

• Encrypted Data Transmission (SSL/TLS) for secure communication.

• GDPR Compliance for handling personal data.
• Role-Based Access Control for team accounts.

• Secure Payment Processing via Stripe and SBpay.me.

• SSO (Single Sign-On) for Enterprise clients using OKTA. These measures ensure confidentiality, integrity, and compliance for global users.

SimplyMeet.me follows a continuous improvement model, releasing updates regularly to enhance functionality, security, and integrations. Minor feature updates and bug fixes are typically rolled out every few weeks, while major enhancements (such as new integrations or UI improvements) occur quarterly. Updates are managed centrally and applied automatically to all accounts—users do not need to perform manual upgrades. Notifications about new features or changes are shared via the dashboard, email newsletters, and the Help Center. Enterprise clients may receive early access or tailored rollout schedules for critical updates.

SimplyMeet.me adheres to GDPR compliance, ensuring that users retain full ownership of their data. Customers can export meeting data, client details, and booking history at any time through the dashboard or API. The platform does not claim rights over user data and only processes it for service delivery. If a user decides to cancel or migrate, SimplyMeet.me provides data portability options, allowing easy transfer to other systems. Data deletion requests are honored promptly, and backups are securely managed according to ISO-27001 standards.

SimplyMeet.me offers flexible scaling through its subscription model. Users can:

• Upgrade from Free to Professional or Enterprise instantly via the dashboard.

• Add or remove users at any time without penalties.

• Downgrade plans or revert to the Free tier if usage decreases. Enterprise clients benefit from custom contracts, allowing tailored scaling terms, volume discounts, and dedicated account management. There are no long-term lock-ins for standard plans, making SimplyMeet.me suitable for businesses with fluctuating scheduling needs.

• Subscription Period & Auto-Renew
  Subscriptions renew automatically at the end of your chosen billing cycle (monthly or yearly). Renewal is governed by SimplyMeet.me’s Terms & Conditions in effect at that time.

• Cancellation & Refunds
  You may cancel at any time via your dashboard or by sending an email to support. SimplyMeet.me will not auto-renew the next term post-cancellation. Partial refunds aren’t guaranteed and are evaluated on a case-by-case basis.

• Notice Period
  Terms require clear notice before renewal; billing is based on active status. The FTC “click-to-cancel” rule and similar laws mandate transparent cancellation methods. SimplyMeet.me provides obvious options within user settings to comply.

• Easy Cancellation Process
  Aligns with regulations like the U.S. FTC rule and California Automatic Renewal Law by providing cancel buttons or forms in your account.

• Changes to Terms or Prices
  SimplyMeet.me reserves the right to modify pricing or terms. Users continuing after changes are deemed to have agreed.

• Dispute Resolution
  Their Terms include clauses for governing law (Cyprus), arbitration procedures, and indemnification clauses.

• Enterprise Contracts
  Offer custom terms—including extended notice periods, volume discounts, and tailored renewal provisions.

• GDPR Compliance
  SimplyBook.me Ltd (owner of SimplyMeet.me) ensures full GDPR adherence—data minimization, lawful processing, and transparency.

• ISO-27001 Certification
  The platform operates under this internationally recognized standard for information security.

• Data Processing Agreement (DPA)
  Under Article 28 GDPR, a current DPA (v2.2, effective from 01/11/2022) is available upon request.

• Security Measures
  Includes encryption (SSL/TLS), role-based access, 2-factor authentication, secure payment handling via Stripe/SBPay (no sensitive card data stored), and SSO with OKTA for enterprise users.

• Data Portability & Deletion
  Data can be exported at any time. Deletion requests—including “right to be forgotten”—are honored promptly under GDPR obligations.

• Global Compliance Coverage
  Registered in Cyprus, with a Data Protection Officer and UK Representative for GDPR and UK GDPR.

• Choice of Sub-Processors
  The DPA includes details on third-party sub-processors and cross-border data transfers, supported by Standard Contractual Clauses.