Integration: Invoiced's seamless integration with various accounting systems, such as QuickBooks Online (QBO), is a significant advantage. Users find that this integration helps maintain accurate financial records and simplifies their accounting processes.
Automation Features: The automation capabilities of Invoiced are highly praised. Users find the automated invoicing, payment processing, and reconciliation features particularly beneficial, as they save time and reduce manual errors.
Customization: The platform's ability to customize invoice templates and workflows is another positive aspect. Businesses appreciate the flexibility to tailor the software to their specific needs, enhancing their branding and operational efficiency.
Customer Support: Invoiced receives high marks for its excellent customer support. Users frequently mention the responsiveness and helpfulness of the support team, which provides timely assistance and resolves issues effectively.
Ease of Use: Many users appreciate the user-friendly interface of Invoiced, highlighting how easy it is to navigate and use the platform. The intuitive design helps streamline the invoicing process, making it accessible even for those who are not tech-savvyEase of Use
Legacy Pricing Plans: Some long-term users on legacy pricing plans have expressed concerns about the disparity between their current costs and the newer pricing structures. They feel that the older plans may not offer the same value as the updated ones.
Installment Payments: The inability to pay invoices in installments is a limitation noted by some users. This feature would be beneficial for businesses that need more flexible payment options for their clients.
Payment Processing Delays: A few users have mentioned that there can be delays in receiving payments into their accounts. This waiting period can be frustrating and impact cash flow management.
Email Deliverability: Some users have reported issues with invoices sent via email ending up in clients' junk folders. This can delay payments and affect cash flow, which is a notable concern for businesses.
