Comprehensive Modular System: The platform is modular, allowing businesses to customize and deploy only the features they need (e.g., Purchase Orders, Inventory, Asset Management), which is cost-efficient.
Strong Integration: Integrates well with major accounting and ERP systems like SAP, Oracle, NetSuite, and QuickBooks.
Security and Support: Users praise the secure, cloud-based platform and consistently report excellent, dependable customer service.
Full-Cycle Management: Covers the entire purchase-to-pay cycle, including RFx (RFP/RFQ/RFI), inventory management, and invoice approvals with matching.
Customization Limitations: While highly modular, some users wish for more control over specific design aspects, such as purchase order template layouts, which can cause confusion with vendors.
Language Support: Users have requested better foreign language support to cater to a more diverse, global audience.
Ticket System: The internal ticket system used for support or issue tracking could use improvements to enhance the user experience.
