CollaborateMD is a cloud-based medical billing and practice management software provider headquartered in Orlando, Florida. It serves independent medical practices and billing services across the United States, offering tools that streamline front-office and back-office operations through real-time claim submission, integrated payment processing, and EHR connectivity.

• Founded: August 10, 1999, by Douglas Kegler, originally under the name XGear Technologies.
• Rebranded: In April 2008, the company became CollaborateMD, Inc.
• Growth Milestones:
  • By 2017, it had processed over $46 billion in medical claims for 20 million patients
  • As of 2024, the company had 32 employees and continued to grow under its parent company.

• Funding Status: CollaborateMD was formerly private equity-backed.
• Acquisition: Acquired by EverCommerce on January 1, 2019, becoming an operating subsidiary
• Valuation: Specific valuation figures are not publicly disclosed, but the company has maintained a strong growth score and market interest according to Crunchbase metrics

CollaborateMD provides a robust suite of features for medical billing and practice management:

• Real-Time Claim Submission & Scrubbing
• Electronic Remittance Advice (ERA)
• Insurance Eligibility Verification
• Patient Scheduling & Reminders
• Integrated Payment Processing
• Custom Reporting & Analytics
• Mobile Access via Cmd2Go
• EHR/EMR Integration
• HIPAA-Compliant Messaging
• Patient Payment Plans & Estimates

These features are designed to reduce administrative burden, improve cash flow, and enhance patient engagement.

• Acquired by EverCommerce in 2019, which enabled CollaborateMD to expand its reach and integrate with a broader ecosystem of healthcare solutions.
• The acquisition has supported ongoing product development and integration with other EverCommerce health tech platforms.

Recent updates have included:

• Enhanced patient notifications
• Expanded payment plan options
• Improved claim tracking and task management
• More robust reporting tools These updates reflect the company’s commitment to continuous improvement and user feedback.

CollaborateMD emphasizes:

• Innovation: Focused on simplifying healthcare billing through technology.
• Customer Success: Offers extensive training, support, and customization.
• Transparency: No long-term contracts or hidden fees.
• Security: Strong commitment to HIPAA compliance and data protection.

The company maintains a small, agile team and fosters a culture of responsiveness and user-centric design,

• Serves independent practices and billing services across the U.S.
• Known for its ease of use, especially among small to mid-sized practices.
• Active online presence with training videos, help articles, and community support.
• Monthly web visits exceed 500,000, indicating strong user engagement.