Botshot is a hospitality technology company operating under the legal name Naisha Technologies. It specializes in delivering AI-powered hotel management solutions designed to streamline operations, enhance guest experiences, and optimize revenue. The company is known for its flagship platform, Hotel in a Box, which integrates multiple modules, including PMS, revenue management, guest engagement, and digital check-in/out systems.
Botshot was founded in January 2021 by Sourabh Kapoor. Since its inception, the company has grown steadily, now employing between 51–100 people. It has positioned itself as a forward-thinking player in the hospitality SaaS space, leveraging automation and AI to address operational inefficiencies in hotels, resorts, and B&Bs. Botshot’s growth has been driven by its modular, scalable architecture and its ability to serve both independent properties and multi-property hotel chains.
As of mid-2025, Botshot remains a privately held company. While specific funding rounds and valuation figures are not publicly disclosed, the company is listed among top hospitality SaaS firms on Crunchbase. It has not reported any major venture capital rounds or acquisitions, suggesting it may be bootstrapped or funded through private investors. Botshot’s inclusion in high-growth SaaS and hospitality lists indicates strong market traction and investor interest.
Botshot’s platform includes a wide range of AI-powered tools:
Emark-IT: Marketing automation via email and WhatsApp.
These modules are designed to work together seamlessly, offering hotels a unified platform for managing operations, guest engagement, and revenue.
As of now, Botshot has not announced any acquisitions. However, its product expansion has been robust, with frequent updates and new feature rollouts. The company has added modules like ComplaintTrackr and SmartServe in response to evolving hospitality needs. Its roadmap suggests continued investment in AI, automation, and integrations with third-party systems.
Recent innovations include:
These features reflect Botshot’s commitment to adaptability and regional relevance.
Botshot promotes a customer-first philosophy, emphasizing simplicity, scalability, and innovation. The company values automation, transparency, and continuous improvement, and it offers 24/7 support to ensure client success. Its culture appears to be agile and tech-driven, with a focus on solving real-world hospitality challenges through smart software.
Botshot serves a diverse user base, including:
Its tools are designed for global use, with multi-language support and flexible pricing. While the company does not publicly list its clients, its presence in hospitality SaaS directories and its emphasis on scalability suggest a growing international footprint, including interest from the GCC region.
