ValueData Miner

The implementation process for ValueData Miner is designed to be streamlined and efficient, typically beginning with a 'Discovery' phase where requirements, core KPIs, and available data sources are identified. This is followed by a 'Data Preparation' phase where event logs are extracted, cleaned, and transformed into a unified dataset. The final stage is the 'Demonstration' and deployment phase, where interactive Power BI dashboards are built to visualize the results. The company's 'Mining Sprint' model is specifically designed to deliver these stages within a manageable, often fixed, timeframe—sometimes as short as a few days to a few weeks depending on the scope—to ensure a quick transition from raw data to actionable business insights.

ValueData Miner offers extensive customization capabilities, largely due to its foundational use of the Microsoft Power Platform. Users can customize their visualization dashboards within Power BI, creating tailored views that meet the specific needs of different departments or stakeholders. The data mapping and transformation processes are also highly flexible, allowing the tool to adapt to the unique database structures of a wide range of IT systems. Additionally, ValueData's consulting team can develop individual modules or custom data connectors if a client’s requirements are not met by the out-of-the-box features, ensuring that the software can handle even the most bespoke business processes.

Beyond the base subscription fee, organizations should consider potential costs associated with consulting services, such as the 'Mining Sprint' or bespoke data engineering. Since ValueData Miner is built on the Microsoft stack, companies also need to ensure they have the appropriate Microsoft Power BI licenses to view and interact with the dashboards. However, ValueData is committed to full cost transparency, providing clear fixed-price offers for their implementation services to prevent the 'hidden cost' syndrome often seen in large-scale software deployments. Maintenance and standard updates are typically included in the subscription model, though advanced support tiers may incur additional charges.

ValueData offers a variety of training resources to ensure users can maximize the value of the platform. This includes comprehensive documentation, instructional videos, and live webinars. Since the tool is integrated with Power BI, much of the reporting and dashboarding functionality is intuitive for those already familiar with the Microsoft ecosystem, which significantly reduces the need for extensive new software training. For enterprise clients, ValueData also provides specialized workshops and consultant-led sessions to help teams interpret process mining results and translate them into effective optimization strategies and operational changes.

Security is a core priority for ValueData GmbH, particularly given its status as a German software provider. The platform is designed to be fully compliant with the General Data Protection Regulation (GDPR), ensuring that sensitive process data is handled according to the strictest European privacy standards. The software utilizes industry-standard encryption for data in transit (SSL/TLS) and at rest. Because it often operates within the client's existing Microsoft Azure or Power BI environment, it inherits the enterprise-grade security controls of the Microsoft cloud, including multi-factor authentication, role-based access control (RBAC), and robust audit logging to prevent unauthorized access to sensitive operational data.

ValueData Miner follows a modern SaaS release cadence, with regular updates that introduce new features, performance enhancements, and security patches. Updates are typically deployed seamlessly to the 'ProcessPortal' or as updates to the Power BI application components. The company maintains a high frequency of improvements, often driven by direct feedback from their B2B client base and advancements in the broader fields of AI and process mining. Users are typically notified of major new features via the platform or through direct communication from their account managers, ensuring that they are always leveraging the latest version of the process mining engine.

Under ValueData's terms, clients maintain full ownership of their data. The software acts as a processing engine that visualizes and analyzes the data provided by the client's internal systems, but it does not claim ownership over the underlying business records. Because the solution is integrated with the Microsoft Power Platform, data export is straightforward; users can export results, maps, and reports into various formats such as Excel, CSV, or PDF directly through Power BI. This ensures high data portability and prevents vendor lock-in, allowing organizations to maintain control over their intellectual property and operational history at all times.

ValueData Miner is built to scale alongside the growth of an organization. The underlying power of the Microsoft Azure and Power Platform allows the tool to handle increasing volumes of event data and a growing number of users without significant performance degradation. Whether a company is starting with a single process in one department or expanding to an enterprise-wide Center of Excellence for process mining, the platform can accommodate the increased complexity. The tiered subscription model and the modular nature of the software mean that businesses can add more data sources and advanced features as their process maturity grows over time.

The terms and conditions for ValueData Miner typically involve a standard subscription agreement with options for monthly or annual billing. The company emphasizes a 'no risk' approach, often offering free trials or low-cost 'Mining Sprints' to allow companies to evaluate the software's effectiveness before making long-term commitments. Renewal and cancellation terms are clearly outlined in the service contracts, with a focus on transparency and fairness. Contract renewals are usually automatic unless notice is given, and the company strives to maintain long-term relationships through continuous value delivery rather than restrictive contractual obligations or hidden termination fees.

As a German-based company, ValueData is inherently focused on high-level compliance standards. The product is strictly aligned with GDPR requirements, and the company follows best practices that parallel ISO 27001 (Information Security Management) and SOC 2 standards. By hosting and operating within the Microsoft Azure ecosystem, ValueData Miner also benefits from Microsoft's extensive global compliance certifications, including HIPAA, FedRAMP, and various international ISO standards. This makes ValueData Miner a highly attractive option for organizations in regulated industries such as finance, healthcare, and manufacturing that require rigorous adherence to data protection and security frameworks.