Unily is designed for quick deployment, with the platform ready to go in weeks for core functionality, rather than months or years. For many large enterprises, the stated implementation timeframe is often as little as 6 to 8 weeks for initial launch. The process follows a structured methodology to ensure the new platform aligns perfectly with strategic business goals and achieves high employee adoption from day one.
Unily is marketed as a platform built on a market-leading extensibility framework, allowing organizations to shape the platform to meet unique use cases and fit seamlessly into existing digital ecosystems. This balance between a ready-to-go solution and flexibility is key for enterprise adoption, allowing companies to start fast and then build out complex, personalized experiences over time. The platform’s extensibility is one of its core features, ensuring it can grow and adapt with evolving business demands.
Unily
بواسطة Unily
Unily does not offer a free plan or standardized public pricing. Instead, the final cost is calculated based on factors such as the number of users, the specific features required, and the level of implementation and support services purchased. Potential customers are required to engage in a sales process to receive a personalized quote, often factoring in multiple line items beyond the base license fee.
Training and support for new users are heavily integrated into the platform's features, especially through its Enterprise Onboarding Software and Employee Journeys functionality. This allows for a personalized, continuous learning experience starting even before a new employee's first day. Support is maintained through centralized resources, a customer success portal, and dedicated support teams, all aimed at reducing user friction and enabling immediate productivity.
Unily places a high priority on data security, with its entire information security program built on the globally recognized ISO 27001 framework. The platform adheres to internationally recognized best practices, including SOC 2 Type II standards, and operates within the secure environment of Microsoft Azure data centers. Security protocols encompass everything from personnel training and physical access controls to data encryption, rigorous testing, and defined data recovery procedures.
Unily operates with a focus on continuous innovation, and as a fully-managed, "as-a-service" platform built on the highly scalable Azure infrastructure, updates are managed by the company's expert team. This approach reduces the burden on customer IT teams and ensures the platform consistently benefits from the latest advancements, including new features, performance optimizations, and security enhancements. The update management process is highly automated to reduce deployment time and risk.
The customer (the organization) is recognized as the data controller and retains ownership of the data stored within the platform. The software acts as the data processor, handling the data to deliver the service. Portability is supported both by the platform's features, which enable authorized users to export certain data, and by its compliance with international data protection laws like GDPR, which grants data subjects the Right to Data Portability. The platform facilitates the transfer of personal data in a usable format and protects the data throughout its lifecycle.
The software is designed as a highly scalable solution built on the Microsoft Azure cloud infrastructure, allowing it to easily accommodate growth in user count and increased service usage without disruption. The licensing structure is flexible, often involving subscription-based models tied to user count, which facilitates both scaling up (adding more users) and scaling down (reducing user count) as required by the organization. The concept of "extensibility" is a key term, meaning the platform can be continually shaped and integrated with other systems to meet new business needs without having to change the core solution.
The software is provided under a subscription model, typically with a fixed initial term and provisions for automatic renewal to ensure continuous service unless the customer explicitly cancels. Cancellation is not typically a simple self-service option for enterprise contracts; it generally requires the customer to provide a formal, written notice within a specific notice period (e.g., 60-90 days) before the end of the current subscription term. Failure to provide timely notice will usually result in the contract automatically renewing for another term under the existing conditions. Details regarding access termination and data retrieval post-cancellation are also outlined in the individual contract.
The software meets several top-tier international compliance standards, which demonstrates its commitment to protecting customer data (confidentiality, integrity, and availability). The core of its compliance framework is built on globally recognized security and privacy attestations, most notably the ISO 27001 standard for information security management and the SOC 2 framework, which assesses controls relevant to cloud services. This rigorous approach is designed to meet the high security and regulatory demands of large global enterprises.
