Easy integration: Works seamlessly with platforms like Zendesk and Intercom
Enhanced customer experience: Real-time video and voice support improves satisfaction
Conversion boost: Personalized communication helps turn visitors into buyers
Mobile-friendly: Great performance on mobile apps
Omnichannel support: Merges online and in-store experiences via live video
Scalable: Suitable for both small businesses and enterprises
Smart features: Includes AI-powered routing and real-time analytics
Limited analytics: Free plan lacks advanced reporting tools
Call quality issues: Performance drops on low-bandwidth networks
Sparse documentation: Complex integrations need better guides
No native chatbot: Requires third-party tools for automation
Restricted customization: Lower-tier plans offer fewer design options
