SFTP To Go

1. Sign Up and Start Free Trial
   • Visit SFTP To Go and sign up for a free trial.

   • No server setup or infrastructure management is required.

2. Configure Users and Permissions
   • Use the web portal to create user accounts.

   • Assign home directories and set permissions to control access.

3. Choose Access Methods
   • Connect via SFTP, FTPS, HTTPS, or Amazon S3.

   • Compatible with popular FTP clients like FileZilla, CyberDuck, and WinSCP.

4. Enable Security Features
   • Set up authentication using strong passwords, public keys, or passwordless options.

   • Data is encrypted in transit and at rest using 256-bit AES encryption.

5. Integrate with Your Apps
   • Use robust APIs and webhooks for automation and real-time data integration.

   • Trigger workflows when files are uploaded or removed.

6. Customize Domain and Sharing Options
   • Use your own domain for access.

   • Generate secure shareable links with password protection, expiry dates, and access limits.

7. Compliance Setup (if needed)
   • Built-in support for SOC 2 Type 2, HIPAA, and GDPR.

   • Healthcare organizations can sign a BAA for HIPAA compliance.

Time to Implement

• Initial setup: Just a few minutes to sign up and configure basic settings.

• Full integration with apps and workflows: Typically within a few hours, depending on complexity.

• Enterprise customization and compliance setup: May take a few days if advanced configurations or legal agreements (e.g., BAA) are needed.

SFTP To Go is built for flexibility, offering several ways to tailor the platform to your organization’s workflows and branding:

Access & Security

• User Management: Create multiple users with granular folder-level permissions.
• Two-Factor Authentication: Supports apps like Google Authenticator, Authy, and Microsoft Authenticator.

• IP Whitelisting: Restrict access to trusted networks (available on higher-tier plans).

Protocol & Integration Support

• Multiple Protocols: SFTP, FTPS, SCP, WebDAV, HTTPS, and REST API.
• Cloud Storage Backends: Integrate with Amazon S3, Google Cloud Storage, Azure Blob, and others.
• Webhooks: Automate workflows by triggering events on file uploads/downloads (available on Pro and higher plans).

• API Access: Manage users, credentials, and settings programmatically.

Branding & UX

• Custom Web Portal: Add your logo, brand colors, and domain to create a branded file-sharing experience.

• Shareable Links: Generate password-protected links with expiry dates and access limits for external partners.

Automation & Event Handling

• Event-Driven Architecture: Customize behavior based on file events (e.g., auto-move, notify, delete).
• Soft Limits: Plans include soft usage limits with alerts rather than hard cutoffs.

SFTP To Go is designed to be transparent and low-maintenance:

Setup Fees

• None: There are no setup fees. The service is provisioned instantly upon signup.

Maintenance

• Zero Maintenance: As a fully managed cloud service, all infrastructure, updates, and backups are handled by SFTP To Go.

Support Charges

• Included Support: All plans include access to technical support.

• Priority Support: Higher-tier plans (Pro, Business, Enterprise) offer faster response times and dedicated support channels.

SFTP To Go emphasizes ease of use and offers several onboarding resources:

• Step-by-Step Documentation: Their Getting Started guide walks users through creating credentials, assigning directories, and managing access.

• Web Admin Interface: A user-friendly dashboard allows admins to configure users, folders, and security settings without needing command-line skills.

• Community & GitHub Resources: Open-source documentation and examples are available on GitHub, including advanced configuration and integration guides.

• Commercial Support: Available for enterprise users who need tailored assistance or deeper technical help.

SFTP To Go is built on the Secure File Transfer Protocol (SFTP), which offers robust encryption and compliance features:

• End-to-End Encryption: All logins, commands, and file transfers are encrypted via SSH.

• Two-Factor Authentication (2FA): Supports apps like Authy, Google Authenticator, and Microsoft Authenticator.

• IP Whitelisting: Restrict access to trusted networks (available on higher-tier plans).

• Chrooted Directories: Users are isolated to their assigned folders, preventing unauthorized access to other data.

• Compliance Ready: Can be configured to meet HIPAA, GDPR, and SOC 2 standards.

• TLS Certificates: Recommended for securing web access and APIs.

SFTP To Go regularly rolls out new features and enhancements:

• Feature Updates: Recent additions include secure share links, custom domains, and enhanced file browser tools.

• Managed Service Model: Updates are handled automatically by the SFTP To Go team, requiring no user intervention.

• No Downtime: Updates are designed to be seamless and non-disruptive to ongoing file transfers.

SFTP To Go is built on Amazon Web Services (AWS), and its architecture emphasizes secure, scalable, and portable data management:

• User-Controlled Storage: You retain full ownership of your data. SFTP To Go acts as a managed gateway to your storage backend (e.g., Amazon S3, Google Cloud Storage, Azure Blob).

• Storage Backend Flexibility: You can map virtual folders to different storage providers, allowing seamless migration or multi-cloud setups.

• Data Portability: Because it uses standard protocols (SFTP, FTPS, HTTPS, WebDAV), you can easily move data between systems or export it without vendor lock-in.

• Encryption & Isolation: Data is encrypted in transit and at rest, and users are isolated via chrooted directories to prevent unauthorized access.

SFTP To Go supports dynamic scaling to match your organization’s evolving needs:

• Plan Upgrades/Downgrades: You can switch between plans (Starter, Pro, Business, Enterprise) at any time via the admin dashboard. Each tier offers different storage limits, user counts, and features.

• No Downtime: Changes to your plan are applied instantly without affecting service availability.

• Soft Limits: Plans include soft usage limits with alerts rather than hard cutoffs, allowing temporary overages while you adjust.

• Custom Enterprise Plans: For large-scale needs, custom plans offer unlimited users, storage, and advanced features like dedicated support and branded portals.

Renewal Terms

• Automatic Renewal: Subscriptions renew automatically at the end of each billing cycle unless canceled.

• Billing Cycles: Monthly and annual plans are available. Renewal timing depends on the selected cycle.

Cancellation Terms

• Immediate Cancellation: You can cancel your subscription at any time via the billing portal. Cancellation takes effect immediately.

• Access After Cancellation: Even after canceling, you retain access to your organization’s files and dashboard until the end of your current billing period.

• How to Cancel:
  • Go to the dashboard.
  • Click Settings → Billing Section → Open Billing Portal.
  • Click Cancel Plan and follow the instructions.

• SOC 2 Type II: Ensures secure handling of customer data through audit-ready access logs and role-based access control.

• HIPAA: Supports healthcare organizations by protecting sensitive health information in compliance with U.S. regulations.

• GDPR: Aligns with European Union data privacy laws, including user consent, data portability, and breach notification protocols.