QVANTUM typical implementation process:
Requirements assessment: QVANTUM’s team collaborates with business stakeholders to review planning needs, current data sources, and integration requirements to define the project scope and goals.
System configuration: The platform is tailored to organizational workflows, user roles, and planning templates, ensuring customized setup for financial and operational requirements.
Data integration: QVANTUM is connected with ERP, CRM, and BI systems for automated data import and synchronization, reducing manual entry and errors across all planning environments.
User access setup: Multi-user permissions, security controls, and role-based access are configured to support collaboration across departments and maintain data integrity.
Staff training; Key users and planners receive hands-on training on QVANTUM’s interface, modeling tools, dashboards, and reporting features for rapid adoption.
QVANTUM is designed to be highly configurable by controllers and power users without IT involvement, supporting self-service modeling, custom dimensions, custom forms, formulas, scenarios, and open integration via a public REST API to fit diverse business needs across finance, operations, sales, and workforce planning.
QVANTUM offers a light-touch onboarding with expert-guided setup plus product resources designed so most business users can start without formal training, complemented by implementation support and templates to accelerate time-to-value.
QVANTUM protects customer data with encrypted transmission and storage, Germany-based hosting, certified data center operations, and contractual GDPR safeguards designed for SaaS processing of personal data.
QVANTUM manages updates on a cloud SaaS model, delivering frequent, automated releases that require no customer intervention or manual installation, with new features and fixes deployed centrally to all tenants and communicated to administrators by the vendor.
The core product is positioned as “always up to date” due to QVANTUM’s managed cloud environment, which enables seamless updates for all users. This means updates—including performance improvements, security patches, and feature enhancements—are released multiple times per month as part of the continuous integration and deployment pipeline, aligned with best practices for business SaaS platforms. Release cycles are typically rapid, with enhancements and patches frequently delivered as soon as they pass quality assurance. Customers do not have to download or install anything themselves, as updates are distributed by QVANTUM’s operations team and activated automatically on the cloud platform.
For major releases or new functionalities, QVANTUM communicates announcements and change notes directly via email alerts to system administrators and through in-app messages, explaining what’s new or changed and providing links to relevant configuration instructions or user guidance. Because the platform is accessed through a web browser, users always interact with the most recent version of the software, and update management is invisible to end users. If any maintenance window or change requires downtime or planned scheduling, advance notice is given to all affected organizations.
QVANTUM’s policy is that customer organizations retain ownership of their planning and operational data stored and processed in the cloud platform, and data portability is enabled both contractually and technically, in accordance with GDPR requirements on export, access, and transferability.
All data entered, modeled, and managed in QVANTUM—such as budget plans, cost center structures, KPIs, and formulas—remain fully owned by the client, who acts as the data controller under GDPR. At the same time, Thinking Networks AG (QVANTUM’s operator) functions as the processor with no claim on data proprietary rights. This arrangement is formalized in QVANTUM’s Data Processing Agreement, which specifies that clients control how personal and business data are used, accessed, and deleted within the service, while QVANTUM undertakes only technical processing and hosting. The underlying privacy policy reinforces this commitment, stating that the company’s data processing is exclusively governed by the customer's instructions and that no data is used for unauthorized analytics, commercialization, or sharing with third parties beyond legal and contractual limits.
On portability, QVANTUM provides full technical means for data extraction and export. Native model and plan export features, accessible via managed API endpoints, allow clients to download cell-level planning data, key figures, cost center structures, and templates in industry-standard formats (for example, CSV/Excel, JSON), thus facilitating migration to other systems or local archiving if desired. The API documentation details specific endpoints for bulk export of cubes, KPI data, and forms, as well as data uploads for rekeying across platforms, supporting automated extraction and integration scenarios. Additionally, the platform’s GDPR compliance ensures clients exercise their right to data portability, mandated by Art. 20 of the GDPR, including the ability to transfer records to another controller on request when technically feasible.
QVANTUM’s contract renewal and cancellation terms generally follow European SaaS conventions, offering annual or monthly subscription options that auto-renew unless terminated with written notice, and enable termination by either party for convenience or for cause with clearly defined notice periods and rights to data export. Although specific company-level contract documentation is not published on the website, available policy sources and SaaS market norms inform the following data points:
Contracts are typically structured with an initial minimum term (commonly one year or monthly for shorter agreements), after which subscriptions automatically renew for the same term unless the customer provides written notice of termination before the next renewal date. The common notice period for non-renewal and termination is 30 calendar days prior to the end of the contract term, though variations (such as three days before payment date for monthly terms) may apply depending on client negotiation or specific subscription plans. Termination requests must be made in writing—via email or through the customer portal/account management system—stating the registered subscriber details, and are confirmed by QVANTUM’s administrative team before effective cancellation.
Extraordinary termination is available with immediate effect if one party materially breaches the agreement (for example, by failing to pay or violating license terms), in which case service access may be revoked, and customer data deleted according to QVANTUM’s data protection policy. Upon termination or cancellation, customers retain the right to request export of all stored planning and operational data, including model structures and records, exercising GDPR portability and erasure rights before data is purged from QVANTUM’s hosted environment. This ensures clients do not lose their business-critical information and supports smooth transitions to alternative platforms.
QVANTUM meets key European regulatory and industry standards required for cloud-based financial planning solutions, most notably GDPR for data protection and privacy, as well as certified compliance with German IT security and hosting regulations for enterprise software.
The software is fully GDPR-compliant, as detailed in both the privacy policy and the formal Data Processing Agreement, ensuring lawful processing, transparency, user rights (access, rectification, erasure, portability), and technical-organizational security measures aligned with European data protection law. QVANTUM operates on a SaaS model hosted in Germany and carries the "Software Hosted in Germany" seal from the German SME IT association (BITMi), which certifies fulfillment of stringent data residency, IT security, and privacy protection standards, further verified by external audit. The managed data center is also VdS 10000-certified, a German standard tailored for SMEs that covers information security management, infrastructure protection, and operational resilience, adding a recognized layer of IT compliance.
QVANTUM
بواسطة Qvantum Energi AB
