The implementation of Order Time Inventory typically follows a structured process designed to ensure smooth onboarding and integration with your existing systems. Here's a step-by-step overview:

1. Discovery & Consultation
   The process begins with a discovery session where your business needs, workflows, and integration requirements are assessed. This helps define the scope of customization, automation, and data migration.

2. System Configuration
   Based on the discovery, the Order Time team configures your account, including inventory categories, locations, user roles, and integrations with accounting (e.g., QuickBooks or Xero) and eCommerce platforms.

3. Data Migration
   Existing inventory, customer, and vendor data are imported into the system. This step may involve cleaning and formatting data to ensure compatibility.

4. Customization (if needed)
   Custom automation rules, forms, templates, and integrations are developed. These may include custom pricing logic, document field updates, or complex margin calculations.

5. Training & Testing
   Your team receives training on how to use the platform effectively. A testing phase ensures that workflows, integrations, and customizations function as expected.

6. Go-Live
   Once everything is verified, the system goes live. Support is available to resolve any post-launch issues.

7. Ongoing Support & Optimization
   After launch, Order Time provides ongoing support and can further tailor the system as your business evolves.

Typical Timeline:
For standard implementations, the process can take 2–4 weeks. For more complex setups involving custom code or integrations, the timeline may extend to 6–8 weeks from the date of purchase.

Order Time Inventory is highly customizable, offering several options to tailor the platform to your unique business requirements:

• Custom Automation Rules (CAR):
  These allow for behind-the-scenes logic to automate calculations and field updates. Examples include:
  • Updating document fields based on item selections
  • Triggering customer or item field changes from sales orders or shipping documents

  • Complex margin calculations on sales order line items
    Pricing starts at $250, with quotes provided during the discovery phase.

• Custom Forms & Templates:
  Businesses can create branded email and form templates using HTML and CSS. This enhances customer communication and brand consistency.
  Pricing starts at $500.

• Custom Code & Integrations:
  Order Time supports custom integrations with platforms like Shopify, Wix, Squarespace, Opencart, and Shift4Shop. These integrations can be tailored to automate workflows and sync data across systems.
  Pricing is by quote, with a general turnaround time of 6–8 weeks.

• Style Variations & Item Attributes:
  You can create item variants (e.g., colors, sizes, flavors) and manage them using a style editor, which simplifies bulk editing and organization.

• Label & Barcode Customization:
  The platform includes a label designer for creating custom barcode labels, which can be printed using integrated tools.

• Multi-Location & Bin Management:
  Inventory can be tracked across multiple warehouses and bins, with custom naming and organization.

• User Roles & Permissions:
  Businesses can define custom user roles to control access and responsibilities within the system.

Order Time Inventory uses a flexible, per-user pricing model, which allows businesses to scale based on their team size and operational needs. While the core subscription covers access to the platform, there are additional costs for certain services:

• Setup Fees:
  There are no mandatory setup fees for basic onboarding, but businesses requiring custom integrations, automation rules, or form/template customization may incur additional charges. For example:
  • Custom Automation Rules (CAR): Starting at $250
  • Custom Forms/Templates: Starting at $500

  • Custom Code/Integrations: Priced by quote, typically delivered in 6–8 weeks

• Maintenance Fees:
  As a cloud-based SaaS platform, Order Time does not charge separate maintenance fees. Updates and improvements are included in the subscription.

• Support Charges:
  Standard support is included with the subscription. However, advanced onboarding, training, or consulting services may be billed separately depending on the scope.

• Integration Costs:
  Integrations with platforms like QuickBooks, Xero, Shopify, and others are available as add-ons and may carry additional fees depending on the bundle selected.

Businesses migrating from the legacy All Orders system may be eligible for special credits or legacy pricing, which can reduce transition costs.

Order Time provides a comprehensive onboarding and training experience to help new users get started confidently:

• Onboarding Checklist:
  A step-by-step guide that walks users through account setup, data import, user role configuration, and integration setup.

• Go-Live Planning:
  Businesses can schedule a Go-Live Planning Meeting with onboarding specialists to ensure readiness and smooth deployment.

• Help Center & Knowledge Base:
  Extensive documentation is available covering setup, workflows, inventory management, pricing, and integrations.

• Live Q&A Sessions & Webinars:
  Users can attend interactive sessions to ask questions and learn best practices.

• Email & Ticket Support:
  Ongoing support is available via email and the help desk for troubleshooting and guidance.

• Custom Training (Optional):
  Businesses can request tailored training sessions, which may be billed separately depending on the scope.

Order Time Inventory, as a cloud-based SaaS platform, adheres to standard enterprise-grade security practices:

• Secure Cloud Hosting:
  Data is hosted in secure environments with encryption protocols to protect sensitive information.

• Role-Based Access Control:
  Admins can define user roles and permissions to restrict access to sensitive data and functions.

• Data Backup & Redundancy:
  Regular backups and failover systems ensure data integrity and availability.

• SSL Encryption:
  All data transmitted between users and the platform is encrypted using SSL to prevent interception.

Order Time Inventory releases updates regularly, with new features, improvements, and bug fixes documented in its Release Notes section within the Help Center. These updates are managed seamlessly through its cloud-based infrastructure, meaning users do not need to manually install or configure anything. Updates are automatically applied, ensuring all users benefit from the latest enhancements without disruption. Users can stay informed about changes by subscribing to release notifications or checking the Help Center periodically.

Order Time Inventory follows standard SaaS practices regarding data ownership and portability:

• Data Ownership:
  Businesses retain full ownership of their data. This includes customer records, inventory details, transaction history, and custom configurations.

• Data Portability:
  Users can export data at any time using built-in tools such as CSV exports. This ensures that businesses can migrate or back up their data independently. The platform also supports CSV imports, allowing for easy data updates and transfers between systems.

• Integration Sync:
  Data is also portable through integrations with accounting and e-commerce platforms, ensuring smooth data flow across systems.

Order Time Inventory offers flexible subscription plans that allow businesses to scale up or down based on their operational needs:

• User-Based Pricing:
  Subscriptions are priced per active user. Businesses can add or remove users as needed, with billing adjusted accordingly.

• Role Management:
  Admins can assign roles to users, controlling access and functionality. This allows for efficient scaling without compromising security or workflow.

• Feature Add-Ons:
  Businesses can add integrations (e.g., QuickBooks, Shopify) or modules (e.g., rental management, B2B portals) as their needs evolve.

• No Long-Term Contracts:
  There are no mandatory long-term commitments, allowing businesses to adjust their subscription monthly or annually.

• Legacy Migration Credits:
  Businesses transitioning from the legacy All Orders system may receive credits or special pricing to ease the scaling process.

This flexibility makes Order Time suitable for growing businesses, seasonal operations, or companies undergoing restructuring.

Order Time Inventory operates on a subscription-based model, which offers flexibility in contract renewal and cancellation:

• Renewal Terms:
  Subscriptions are typically billed monthly or annually, depending on the plan selected. Renewal is automatic unless canceled by the user before the next billing cycle.

• Cancellation Policy:
  Users can cancel their subscription at any time. There are no long-term contracts, and cancellation can be done through the account dashboard or by contacting support. However, prepaid fees (e.g., annual plans) may not be refundable unless specified in the agreement.

• Legacy Migration Credits:
  Businesses migrating from the legacy All Orders system may receive special credits or pricing, which could affect renewal terms.

• Add-On Adjustments:
  Users can scale their subscription up or down by adding or removing users or integrations. These changes are reflected in the next billing cycle.

• Support for Transitioning:
  If a business chooses to cancel, Order Time provides data export tools to ensure a smooth migration to another system.

Order Time Inventory does not publicly list specific compliance certifications (e.g., ISO, SOC 2, GDPR) on its website. However, as a cloud-based SaaS platform, it adheres to standard enterprise-grade security and data handling practices, which typically include:

• SSL Encryption:
  All data transmitted between users and the platform is encrypted to prevent unauthorized access.

• Role-Based Access Control:
  Admins can define user roles and permissions to restrict access to sensitive data.

• Secure Cloud Hosting:
  Data is hosted in secure environments with redundancy and backup protocols.

• Data Portability & Ownership:
  Users retain full ownership of their data and can export it at any time.