Accurate Time Zone Support: OnceHub's ability to handle scheduling across different time zones accurately is a valued feature, reducing the risk of missed meetings due to time discrepancies.
Reliable Support: The customer support provided by OnceHub is often highlighted as responsive and helpful. Users have noted the availability of 24/7 email support and the effectiveness of the support team in resolving issues.
Customization Options: Users have praised OnceHub for its high level of customization, allowing businesses to tailor booking pages, notifications, and scheduling workflows to fit their specific needs.
Integration Capabilities: OnceHub integrates well with other tools such as Google Calendar, Outlook, Zoom, and various CRM systems. This seamless integration is a significant advantage for users who rely on multiple platforms for their operations.
Lack of a Home Page Calendar View: The absence of a calendar view on the home page, which only displays a list of appointments, has been noted as a limitation by some users who prefer a more visual overview of their schedules.
Syncing Issues: There have been reports of syncing problems, particularly with calendar integrations, which can lead to missed or duplicated appointments. Although these issues are less common now, they have been a source of frustration for some users.
Complexity of Advanced Features: While the basic features are user-friendly, some advanced features are considered difficult to use and require consulting the manual. This complexity can be a barrier for users who are not tech-savvy.
Billing Issues: Some users have reported problems with billing, such as being charged after canceling subscriptions. This has led to dissatisfaction and the need for careful management of account details.
